

Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518


Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Melisa Jones at CrossCountry Mortgage has received a review with 5 star rating from Joseph Y
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 02:40 PM
Thank you for the 5 star review! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
Throughout the entire experience they were transparent on issue I may have faced and as well were willing to take my calls during the most random times. It felt like I was speaking with a friend and not a lender.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you for the kind words and we love to hear that you felt like we were your friend - that is the ultimate goal! Wishing you the best and thank you for supporting our business!
I have purchased three houses and sold two. No financing has been smoother and handled with more care and detail than with NAF.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for the great testimony and review - we loved working with you and thank you for trusting us in this process. We are always here if you need anything!
Kendra's communication was critical during our process as we were already halfway into a contract, and had been burned by another lender.
She did a great job keeping us in the loop and on schedule to keep things moving.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Samantha for the words and the review - Kendra loved working with you and we are glad we could turn your experience around. We are always here if you need anything and hoping you love the new home!
I would highly recommend Melisa and her team to anyone going through the home buying process. Melisa and Paige were both available and eager to answer questions and help me through the process of pre-approval and home buying.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Andrea - we so appreciate your trust and business and love the review. You were amazing to work with and we look forward to helping you (and the fam) with anything you need in the future!
Melisa was so helpful in explaining things thoroughly, I asked a ton of questions along with seeking general advice and she answered honestly and made recommendations that worked best for our lifestyle and goals.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you, Andrea! We appreciate the review and hope you love the new home!
Melisa, took time to break things down for us and made the whole process as easy as it could be. I couldn't say enough great things!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Jared, the review means the world to us and we are so glad to help you. We appreciate all of your trust and support!
Melisa and her team are the best to work with! A very easy process from start to finish
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 01:56 PM
Thank you for the 5 star review and comments! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
Melisa and her team are the best to work with! A very easy process from start to finish
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you, Jakob! We loved working with you and know you are making a great investment into your future with your home!
Melisa Jones at CrossCountry Mortgage has received a review with 5 star rating from Bonita J
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 02:40 PM
Thank you for the 5 star review! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005

Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095