Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Kendra was able to answer my hundreds of questions, and helped me figure out which of the many options for loans, down payments, etc worked best for me.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Awesome service, even better experience !
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much Garrett for the kind words and review! You and Ashley were amazing to work with and we are so happy for you! We are always here if you need anything!
Very clear and quick communication.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Michelle for your review and thank you for trusting us to buy your home. Let us know if you need anything from us, we are always here to help!
Closing was the best part! I was able to meet the face behind the phone. I appreciated the constant communication as there were a lot of moving parts. Thanks for making making my closing day feel like the ultimate celebration!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Whitley, your review is one of my favorites and I so enjoyed your closing! You were a dream to work with and we appreciate your trust and business! Please stay in touch and let us know if you need anything in the future!
Jake did an incredible job of walking through the process and answering all my questions. He had a great sense of urgency and made us aware of additional strategies to help us win our house. Jake is a valuable asset to the company and is someone...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Matt for your trust and support - we are so excited for you and let us know if there is anything you need help with in the future!
Responsive, attentive, answered all our questions. Provided multiple payment estimates given the various options (down payments, interest rate, etc) that we could choose from so we had a clear understanding of costs and monthly payments after...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you for the sweet review, Elizabeth! We enjoyed working with you so much and hope you love the new home! We are always here if you need anything!
Erin and Paige were amazing!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you, Kaitlin! We appreciate your trust and support - thank you for taking the time to send us a review and the feedback - we are always here if you need anything!
Melisa was available to answer all of my questions and talked me off a ledge multiple times. She seemed like she had our best interest at heart.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you, Laura! You were amazing to work with and I'm so happy we could find you such a beautiful home! We are always here if you need anything and thank you for your trust and support!
The whole process! Erin and Paige were absolutely amazing! Very good at there
Job. Couldn't be more happy with the expirience
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We are so happy to hear you had a great experience! Paige and Erin make a fantastic team, thank you for supporting us!
fast easy convenient
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We are so glad to hear the feedback and we appreciate your trust and taking the time to write us a 5 star survey!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095