Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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I was pretty scared going into this. Melisa made me feel comfortable and I felt like she was going to take care of me and my family. What I thought was going to be scary and stressful Melisa made fun and educational.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Tracy, I loved working with you and I'm so happy you had such a great experience. You were a trooper and I know we found an amazing home for your family! We are always here if you need anything and we appreciate your trust and support!...
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For someone who had no idea what I was doing. Erin made it very easy and was extremely helpful
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you for the kind review and we're so glad to hear that Erin helped you so much! We appreciate your business and your trust so we're always here to help!
Excellent communication and answered any questions in a timely manner.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Emily for the kind review and your trust! We are always here if you need anything in the future!
Easy communication, always available, friendly, and always answered questions fully
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Jenna for the review and for your trust! It was our pleasure to help and we are so excited for you! Remember we are always here if you need anything!
Jake was wonderful he was careing and went above helping us especially with computer help and meeting me at the bank to make sure I had everything he needed thank you for making this process easier for me
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Eileen, we are so happy to hear about your great experience with Jake! Thank you for taking the time to give him such a great review, he enjoyed working with you and we are always happy to help in any way we can! Thank you for your trust and...
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Melisa and staff made this process so quick and easy for us.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you David for the review - we are so happy for you and Katie. Thank you for your trust and if you ever need anything, we are always here!
Communication
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Stephanie! We loved working with you and Billy, thank you for taking the time to give us a review and trusting us in this process.
Great communication & very smooth process! We could tell the team really cared. Thanks for everything!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Emily for your trust and sweet review! We are always here if you need anything in the future and hope you're loving the new home!
The overall customer service and the people in general. Everyone took the time to answer and explain any concerns we had. All were very nice and professional. Actually enjoyed working with them. Thanks Billyand Stephanie Winfield
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Billy and Stephanie for your review - we loved working with you as well! Thank you for your trust and we are always here to help!
Melissa was patient and attentive to all my first time home buyer needs. She was direct with communication and timing. Everything I could’ve needed Melissa took care of in a speedy and efficient manner.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Peyton for your review and trust, you were great to work with and we're so happy for you and Brendan! Let us know if you need anything in the future!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095