Melanie Thomas
Mortgage Loan Officer | NMLS #226225
Whether you're buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you're dealing with a top profes... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Melanie was Great. We thought the underwriters were extremely demanding in their requirements for a couple with credit scores of over 800.
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm glad to hear that you found my assistance helpful during the process. We understand the underwriting requirements can sometimes feel demanding, even with strong credit scores. Thank you for your patience and for choosing First Federal Bank....
read more
Thanks to Melanie I was able to obtain the loan I needed and make my dream of home ownership a reality. Her professionalism and expertise are an asset to her company!
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm thrilled to have been a part of your journey to home ownership, Rosarito. Your kind words about my professionalism and expertise mean a lot. Congratulations on your new home!
Communication!!!!
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm glad to hear that the communication met your expectations. Effective communication is key, and I'm pleased it contributed to your positive experience. If there's anything else I can assist you with, please feel free to reach out.
Melanie is professional and very communicative. She explained the entire process and was supportive.
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm delighted to hear that you found the experience professional and communicative. It was a pleasure assisting you through the process, and I appreciate your kind words.
"My experience with Melanie Thomas at First Federal Bank was truly outstanding. From my very first call, she immediately understood my buyer’s needs and provided expert guidance throughout the process. Her efficiency and professionalism were...
read more
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
Thank you so much for your kind words! I truly enjoyed working with you and am so glad I could help make the process smooth and positive. It's always my goal to provide the best service possible, and I'm grateful for your trust in me. If you...
read more
Melanie was always on top and answer all my customers and my calls in a matter of minutes.
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm thrilled to hear that I could assist you and your customers promptly. Thank you for your kind words, and I'm glad to have been of help.
Communication, knowledgeable, professional
Melanie was very patient, understanding and knowledgeable. She made the process very easy and comfortable. I look forward to partnering with Melanie on all of my projects.
Reply from Mike DiClemente
September 7th, 2024 04:28 PM
Thank you for your kind words, Noel. We are glad to hear you had a positive experience with Melanie. We're thrilled to hear that you look forward to partnering with her on all of your future needs. We too, look forward to our continued relationship...
read more
Our experience was great because, Melanie was helpful and courteous during the entire process.
Reply from Mike DiClemente
September 7th, 2024 04:29 PM
Thank you for your positive review, Leroy. It's wonderful to hear that you had a great experience with Melanie Thomas at First Federal Bank. We look forward to serving you again in the future.
Melanie was wonderful.
She made sure I understood everything. She made it much less stressful.
Reply from Mike DiClemente
September 7th, 2024 04:42 PM
Thank you for taking the time to share your experience, Sandra. We're pleased to hear that Melanie was able to make your experience less stressful and ensure you understood everything. It's feedback like yours that helps us continue to provide...
read more
31–40 of 201
About
Whether you're buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you're dealing with a top professional who is able to give you quick and accurate financial advice.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- First Federal Bank - Loan OfficerMay 31st, 2024 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #226225
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.