

Melanie Kelly-Ruiz at CrossCountry Mortgage
Loan Officer | NMLS #2527629

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Houston, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Reviews from Web
Melanie and Jeff bent over backwards to help us they were so great
Reply from Melanie Kelly-Ruiz at CrossCountry ...
March 19th, 2025 03:26 PM
Catherine, thank you so much for your kind words! I'm thrilled to hear that Jeff and I could make your experience a positive one. We always strive to go the extra mile for our clients, and knowing that our efforts made a difference for you...
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Working with Melanie at Cross Country Mortgage was an absolute blessing during our pre-approval process!She was so thoughtful and patient, always taking the time to explain everything (even after hours) so we never felt lost or overwhelmed....
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Reply from Owner
March 17th, 2025 03:20 PM
Thank you so much for your kind words, Leah! It was truly a pleasure working with you throughout the pre-approval process. I'm thrilled to hear that you found my explanations and recommendations helpful. Making sure you felt comfortable and...
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Working with Melanie at Cross Country Mortgage was an absolute blessing during our pre-approval process!She was so thoughtful and patient, always taking the time to explain everything (even after hours) so we never felt lost or overwhelmed....
read more
Reply from Melanie Kelly-Ruiz at CrossCountry ...
June 23rd, 2025 04:27 PM
Thank you, Leah!
Working with Melanie at Cross Country Mortgage was an absolute blessing during our pre-approval process!She was so thoughtful and patient, always taking the time to explain everything (even after hours) so we never felt lost or overwhelmed....
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Reply from Melanie Kelly-Ruiz at CrossCountry ...
February 26th, 2025 11:18 PM
Thank you so much, Leah! I’m thrilled to hear that you had such a positive experience during your pre-approval process. It was truly a pleasure working with you, and I'm glad I could help make things clear and stress-free. Your kind words about...
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Melanie is so hardworking for her customers. She goes above and beyond other people in the industry to make sure everything possible is done to help. She thinks outside the box because it’s the right thing to do. She is amazing and I will recommend...
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Reply from Owner
February 26th, 2025 11:17 PM
Thank you so much, Melissa, for your kind words! I'm thrilled to hear that you had a positive experience. It was a pleasure working with you and ensuring everything went smoothly. I always strive to think creatively and provide the best possible...
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Melanie is so hardworking for her customers. She goes above and beyond other people in the industry to make sure everything possible is done to help. She thinks outside the box because it’s the right thing to do. She is amazing and I will recommend...
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Reply from Melanie Kelly-Ruiz at CrossCountry ...
June 23rd, 2025 03:02 PM
I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you, and I truly appreciate your kind words and recommendation. Thank you for trusting me with your mortgage needs.
Melanie is outstanding!!!! She put me at complete ease with the total home loan process. She is thorough and made sure that I understood all of my options so I felt completely at ease with such a major decision. She goes over and beyond for...
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Reply from Owner
November 1st, 2024 09:14 PM
Dear Cybill, thank you so much for taking the time to share your positive experience with CrossCountry Mortgage. I'm thrilled to hear that you felt at ease throughout the home loan process. My role is to make sure clients like you understand...
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Melanie is outstanding!!!! She put me at complete ease with the total home loan process. She is thorough and made sure that I understood all of my options so I felt completely at ease with such a major decision. She goes over and beyond for...
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Reply from Melanie Kelly-Ruiz at CrossCountry ...
June 23rd, 2025 03:06 PM
Thank you, Cybill!
Melanie is amazing at what she does, she will go above and beyond for you! She will find the right program that fits your needs and make the process so seamless. 100% recommend!
Reply from Melanie Kelly-Ruiz at CrossCountry ...
June 23rd, 2025 03:05 PM
Thank you Beca!
Melanie is amazing at what she does, she will go above and beyond for you! She will find the right program that fits your needs and make the process so seamless. 100% recommend!
Reply from Owner
June 5th, 2024 09:36 PM
Thank you so much, Beca, for your heartfelt review! I'm thrilled to hear such nice feedback and I'm glad I could assist you in finding the right program for your needs. Your satisfaction is my top priority and I'm pleased that you found the...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Houston, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2527629 | Branch NMLS #2571734
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Positions
- CrossCountry Mortgage - loan officerFeb 18th, 2024 - Current
Memberships
- Chi Omega Fraternity
- National Association of Mortgage Brokers
- Mortgage Bankers Association
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Year Started
2023
Time Zone
Central Standard Time (CST)
Licenses
- 2527629
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Awards
Achievements
- Texas SML Mortgage Loan Originator
- Florida Mortgage Loan Originator License
Hobbies
- Yoga
- Hiking
- Camping
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095