Melanie Kelly-Ruiz at CrossCountry Mortgage

Name: CrossCountry Mortgage
Address: 9999 Bellaire Blvd Suite 750, Houston, Texas, 77036
Telephone: +1-832-248-8845
Rating: 4.99

Loan Officer | NMLS #2527629

4.99

(28)

Mortgage

Mortgage Loan Officer

Contact Info

(832) 536-7741

Houston, TX

https://www.ccm.com/melanie-kelly-ruiz

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4.99

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Melanie kept us informed every step of the way. Not our first rodeo, but definitely one of the smoothest. I would definitely recommend Melanie to friends and family!

Reply from Melanie Kelly-Ruiz at CrossCountry ...

September 13th, 2024 02:14 PM

I'm thrilled to hear that your experience with CrossCountry Mortgage, LLC was so positive, Mary! Ensuring a smooth and transparent process is my top priority, so it's wonderful to know that you felt well-informed and comfortable throughout....

great communication with me and my client . you rock!

Reply from Owner

May 19th, 2026 07:09 PM

Thank you so much, Josalyn! I truly appreciate your help and support!

you rock Melanie

Reply from Melanie Kelly-Ruiz at CrossCountry ...

May 19th, 2026 02:28 PM

Thank you, Josalyn! I'm glad to hear that you had a great experience.

Everyone was extremely helpful and answered all my questions

Reply from Melanie Kelly-Ruiz at CrossCountry ...

April 27th, 2026 01:55 PM

I'm glad to hear that you found everyone helpful and that your questions were answered, Alisa. Thank you for sharing your experience!

Excellent, clear and consistent communication. She made the loan application process smooth and stress-free.

Reply from Melanie Kelly-Ruiz at CrossCountry ...

March 3rd, 2026 04:44 PM

I'm glad to know that you found the communication clear and consistent throughout the process. Making the loan application as smooth and stress-free as possible is always my goal. Thank you for taking the time to share your experience, Kimberly!...

Easy and short process

Reply from Melanie Kelly-Ruiz at CrossCountry ...

January 20th, 2026 04:11 PM

I'm glad to hear that you found the process easy and efficient. It was great working with you, Leonel. Thank you for your feedback!

Overall smooth and good experience. Melanie was great with communication in the process.

Reply from Melanie Kelly-Ruiz at CrossCountry ...

November 12th, 2025 01:10 AM

I'm glad to know that you had a smooth and positive experience. Keeping the lines of communication open is important to me, and I'm pleased that it helped during your process. Thank you for your feedback, Christina.

Working with Melanie was great! The communication form Melanie was one of the best I have seen as we went through the mortgage process. Melanie was very undersatnding anytime we had questions or concerns and we would reccomnend her to anyone...

Reply from Melanie Kelly-Ruiz at CrossCountry ...

November 11th, 2025 06:54 PM

I'm pleased to know that you had a positive experience with the communication throughout your mortgage process, Richard. I'm glad I could assist and address your questions and concerns effectively. Your recommendation means a lot, and I'm grateful...

Melanie is the quintessential professional, always prompt with getting answers, thorough, accommodating, and pleasant to work with!

Reply from Melanie Kelly-Ruiz at CrossCountry ...

October 27th, 2025 01:49 AM

I'm grateful for your kind words. It's important to me that my clients feel supported and informed throughout the process, and I'm glad this mirrored your experience. Thank you for allowing me to assist you with your home purchase.

My expectation of the mortgage process was that this would be an extremely long and painful process. But from start to finish meeting with Melanie in person and being walked through the process early and often I always felt completely at ease...

Reply from Melanie Kelly-Ruiz at CrossCountry ...

October 22nd, 2025 05:48 PM

It's great to hear that your expectations of a long and challenging mortgage process were turned around. I'm glad I could make the experience smooth and stress-free for you. Helping you understand the steps and answering all your questions...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Houston, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2527629 | Branch NMLS #2571734

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage