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Matt Richter - Retail Branch Manager | NMLS ID# 319232 in Coeur D Alene, ID

Matt Richter

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Retail Branch Manager | NMLS ID# 319232

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Washington State University
Washington State University
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Company Logo
Washington State University
Washington State University
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
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Reviews from Web
  • Encompass
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    Anthony J K
    Spokane Valley, WA
    Posted on July 3rd, 2025 03:02 PM
    Matt's communications with us.
    Reply from Matt Richter
    July 3rd, 2025 03:40 PM
    Congrats on your new home! I'm glad to hear that you were satisfied with my communications. It was a pleasure assisting you at Planet Home Lending, LLC. If you have any further questions or need assistance, please feel free to reach out.
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    M A
    Posted on July 2nd, 2025 12:00 AM
    I’ve had the pleasure of knowing Krista Kaufman for many years, and I can say without hesitation that she is an absolute pro when it comes to mortgage lending. Her communication throughout the process was outstanding—clear, timely, and always...
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    Reply from Owner
    July 19th, 2025 12:00 AM
    Thank you for your wonderful review! We're thrilled to hear about your positive experience with Krista. Her dedication to her clients truly makes a difference, and it’s great to know she helped make the process smooth and manageable for you....
    read more
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    M. A
    Posted on June 29th, 2025 06:21 PM
    I’ve had the pleasure of knowing Krista Kaufman for many years, and I can say without hesitation that she is an absolute pro when it comes to mortgage lending. Her communication throughout the process was outstanding—clear, timely, and always...
    read more
    Reply from Owner
    June 29th, 2025 06:43 PM
    Thank you for your wonderful review! We're thrilled to hear about your positive experience with Krista. Her dedication to her clients truly makes a difference, and it’s great to know she helped make the process smooth and manageable for you....
    read more
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    Michael C
    Posted on June 23rd, 2025 05:37 AM
    Matt was extremely helpful and responsive to all of my questions. He was also very patient with the many errors I made in my paperwork. His professionalism and attention to detail made this transaction run seamlessly. I will definitely use...
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    Reply from Owner
    June 23rd, 2025 07:01 PM
    Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that Matt Richter delivered excellent customer service. Letting others know of your experience with us is much appreciated!
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    Michael C
    Coeur D Alene, ID
    Posted on June 21st, 2025 02:14 PM
    Matt was extremely efficient and responsive. Furthermore, he was very patient with the many mistakes I made.Who made the process very easy and stress-free. I appreciated his professionalism.
    Reply from Matt Richter
    June 21st, 2025 03:35 PM
    I am happy to hear that you found the process easy and stress-free, Michael. It was a pleasure to assist you, and I appreciate your kind words about my efficiency and responsiveness. Congrats again!!
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    Patrice W
    Posted on June 18th, 2025 05:03 PM
    I recently purchased a home and Planet Home Lending was great to work with and had lots of support and information through the entire process.
    Reply from Owner
    June 23rd, 2025 08:15 PM
    Thank you for sharing your experience! Planet Home Lending strives to provide excellent customer service and we're happy to hear we succeeded with you. Thanks for being a Planet customer!
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    Patrice M W
    Post Falls, ID
    Posted on June 18th, 2025 05:01 PM
    Matt was available to answer questions and address my concerns, with a quick response, via email & phone, as my realtor and I searched for properties. Once I had selected the home I wanted to purchase, Matt and my realtor collaborated to support...
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    Reply from Matt Richter
    June 18th, 2025 05:37 PM
    Congrats Patrice!! I'm happy to hear that you had a positive experience throughout your home purchasing process. It was a pleasure assisting you alongside your realtor, and I appreciate your trust and recommendation. Thank you for choosing...
    read more
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    Lael E H
    Spokane, WA
    Posted on June 8th, 2025 04:41 PM
    Matt made the process of buying my first home incredibly easy. He answered all my questions, was quick to respond to emails, and patient. I'm grateful!
    Reply from Matt Richter
    June 8th, 2025 04:47 PM
    I am happy hear that your experience buying your first home was smooth and that I could assist by answering your questions and responding promptly. I'm grateful for the opportunity to help, and I appreciate your kind words. Congrats on your...
    read more
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    Kimberly J D
    Coeur D Alene, ID
    Posted on June 5th, 2025 10:49 PM
    The personalization and availability from Matt, the ease of providing and updating documents made this a very pleasant experience!!! Love working with Matt!!
    Reply from Matt Richter
    June 6th, 2025 02:40 PM
    Very happy hear that you enjoyed the personalized service and found the process easy and pleasant. It was a pleasure working with you, Kimberly, and I appreciate you and your kind words!
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    Kevin L D
    Coeur D Alene, ID
    Posted on June 2nd, 2025 11:25 PM
    Excellent Service
    Reply from Matt Richter
    June 2nd, 2025 11:31 PM
    Great to hear that you had an excellent experience, Kevin. It was a pleasure assisting you at Planet Home Lending, LLC. Thank you for your kind words!!
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    About
    Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Construction Loan
    Bridge Loans
    Adjustable Rate Mortgages
    DSCR Loans
    Cash-Out Refinances
    Bank Statement Mortgages
    Specialities
    Residential Mortgage Lending
    One Time Close Construction Financing
    VA Financing
    Jumbo Lending
    FHA Financing
    Bridge Loans
    Buy Now Sell Later
    Debt Service Coverage Ratio
    View All
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    Education
    • Washington State University
      Finance
      Bachelor of Business Administration (BBA)
      Sep 1994 -Sep 1994
      Washington State University logo
    Memberships
    • Nationwide Multistate Licensing System
    • Sigma Chi Fraternity
    • Coeur D'Alene Regional Realtors Affiliate Member
    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    2001

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS ID# 319232
    Awards
    2025 President Club
    2025 President Clu...
    Hobbies
    • Camping/Outdoor Activity
    • Boating/Jet Skiing/Lake Time
    • Golf
    • View All
    Disclaimer
    Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.