Matt Richter
Retail Branch Manager | NMLS ID# 319232
Washington State University
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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Business Hours
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9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Great experience working with Platinum Home Mortgage. Enjoyed this past year working directly with Steve Carlsen. He was there through the whole process of purchasing our house and has been keeping me informed throughout the year with interest...
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Reply from Owner
February 25th, 2020 06:50 PM
Thank you very much for your review, Greg!
Great experience working with Platinum Home Mortgage. Enjoyed this past year working directly with Steve Carlsen. He was there through the whole process of purchasing our house and has been keeping me informed throughout the year with interest...
read more
Reply from Owner
February 19th, 2021 12:00 AM
Thank you very much for your review, Greg!
Steve Carlsen at platinum home mortgage was a pleasure to work with, Steve was very helpful with answering our questions and when we left him a message he was promote to respond. I would highly recommend him and his company.
Reply from Owner
February 19th, 2020 02:58 AM
Thank you for your wonderful feedback! We are glad you enjoyed your experience with us.
Andrea was so attentive and patient with all of my questions. She is very knowledgeable and informative.
Reply from Owner
February 18th, 2020 08:26 PM
Thank you, Rick! We are happy that your experience was a great one!
Nothing to complain about really. They are very down to business. Almost so much so that their treatment of people is the only thing that might slip a bit. But if you want to have things done right and done fast then probably go with Platinum....
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Reply from Owner
February 14th, 2020 08:37 PM
Thank you, Anon! We really appreciate your feedback. We are happy that we were able to help you purchase your 1st Home!
2nd time financing with Platinum glad to be back with a bank that cares about their clients.
Lucas was very helpful and knowledgeable of the VA refinance for my home.
Reply from Owner
February 11th, 2020 01:02 AM
We appreciate your glowing review!
Lucas and his team at Platinum are all-stars! The whole experience start to finish is easy and informed.
Reply from Owner
February 10th, 2020 06:18 PM
Thank you very much for your review, Daniel!
Matt Richter has received a review with 5 star rating from Erika T
Reply from Owner
February 8th, 2020 05:25 AM
Thank you for your wonderful feedback! We are glad you enjoyed your experience with us.
Lucas was easy to work with and was always available when I had questions.
Reply from Owner
February 8th, 2020 12:34 AM
Thank you, Ashlee! We are happy that your experience was a great one!
I went through two home purchases and a refinance and Jennifer Ward and she was great. That's why I keep using her as a mortgage broker and why I always recommend her to friends and family. She's easy to work with, easy to talk to and just...
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Reply from Owner
February 6th, 2020 07:10 AM
We appreciate your glowing review!
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Bridge Loans
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Bank Statement Mortgages
Specialities
Residential Mortgage Lending
One Time Close Construction Financing
VA Financing
Jumbo Lending
FHA Financing
Bridge Loans
Buy Now Sell Later
Debt Service Coverage Ratio
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Education
- Washington State UniversityFinanceBachelor of Business Administration (BBA)Sep 1994 -Sep 1994
Memberships
- Nationwide Multistate Licensing System
- Sigma Chi Fraternity
- Coeur D'Alene Regional Realtors Affiliate Member
Addresses and Serving Areas
Primary Serving Area
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS ID# 319232
Awards
2025 President Clu...
Hobbies
- Camping/Outdoor Activity
- Boating/Jet Skiing/Lake Time
- Golf
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Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.