Matt Richter
Retail Branch Manager | NMLS ID# 319232
Washington State University
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Steve was fantastic. The process went so smooth and easy. Communication was excellent and all my questions were answered. If I ever have to go through this process again I’ll look up Steve.
Reply from Owner
November 16th, 2021 06:01 PM
Hi E, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
Steven Carlsen is the most helpful and friendly agent I have interacted with. He made our loan application process and our refinance process easy and never made me feel stupid for asking too many questions. We had the best experience and plan...
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Reply from Owner
November 8th, 2021 09:24 PM
Thank you, Marcine! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
Steven Carlsen is the most helpful and friendly agent I have interacted with. He made our loan application process and our refinance process easy and never made me feel stupid for asking too many questions. We had the best experience and plan...
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Reply from Owner
February 19th, 2022 12:00 AM
Thank you, Marcine! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
Thank you so very much for all of your help in securing our loan for our new home. Matt is organized, thorough & professional. Matt was quick to answer any question at any time, even outside of normal business hours. We put our trust in you...
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Reply from Owner
October 26th, 2021 02:20 PM
Leorla, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Jennifer was Amazing to work with!
Reply from Owner
October 12th, 2021 06:35 PM
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Lucas was amazing to work with! He made our home buying experience the best that we could ask for. If I could give him more than 5 stars I definitely would!
Reply from Owner
October 6th, 2021 07:58 PM
Hi Heather, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
Matt Richter has received a review with 5 star rating from Bruce I
Reply from Owner
September 28th, 2021 08:19 PM
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
PHM led us through our home buying process really carefully and helpfully. Lucas was always responsive on email, even when I wasn't! He knew the process inside and out, answered all of our questions and made everything work in the background....
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Reply from Owner
September 28th, 2021 04:38 AM
Hi Scott, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
Krista Kaufman is a wonderful help during our re-fi. always cheerful and soe asy to work with . Thank you Krista.
Reply from Owner
September 24th, 2021 05:41 PM
Thank you, Todd! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
Jennifer Ward was so personable and professional from the get-go. She kept us in the loop the whole way in regards to all the paperwork she needed and anything else that happen to be going on on her side. She’s got a great personality and is...
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Reply from Owner
September 22nd, 2021 11:16 PM
Elizabeth, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Bridge Loans
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Bank Statement Mortgages
Specialities
Residential Mortgage Lending
One Time Close Construction Financing
VA Financing
Jumbo Lending
FHA Financing
Bridge Loans
Buy Now Sell Later
Debt Service Coverage Ratio
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Education
- Washington State UniversityFinanceBachelor of Business Administration (BBA)Sep 1994 -Sep 1994
Memberships
- Nationwide Multistate Licensing System
- Sigma Chi Fraternity
- Coeur D'Alene Regional Realtors Affiliate Member
Addresses and Serving Areas
Primary Serving Area
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS ID# 319232
Awards
2025 President Clu...
Hobbies
- Camping/Outdoor Activity
- Boating/Jet Skiing/Lake Time
- Golf
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Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.