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Matt Primrose - Branch Manager in Novi, MI

Matt Primrose

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Branch Manager

4.96
(745)
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New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr...... Show More
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Overall Ratings
4.96
(745)
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Reviews from Web
  • 5.0
    Encompass
    E
    Erick C
    Goodyear, AZ
    Posted on June 19th, 2026 07:17 PM
    Matt Primrose was upstanding, explaining the steps of the process and communicating with me even on weekends. He made it super easy to understand and stress-free. I would definitely recommend him to my family and friends.
    Reply from Matt Primrose
    June 19th, 2026 09:37 PM
    I'm grateful for your kind words, Erick. I'm glad I could make the process clear and stress-free for you, even if it meant working on weekends. Your recommendation to family and friends means a lot to me.
  • 5.0
    Encompass
    S
    Sally G
    Phoenix, AZ
    Posted on June 11th, 2026 06:33 PM
    Matt's professionalism and communication were above par. The process was simple and the service was excellent. We are excited for our new home.
    Reply from Matt Primrose
    June 22nd, 2026 05:12 PM
    I'm pleased to hear that you found the process simple and the service excellent, Sally. Your excitement for your new home is truly wonderful, and I'm grateful I could assist you in this important journey. If you need any further help, feel...
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  • 5.0
    Encompass
    E
    Elvis K
    Peoria, AZ
    Posted on June 11th, 2026 05:41 PM
    Matt was incredible. Always talked to us always explained things so so so well. Always there to answe calls and or texts. Made sure that we were taken care of from start to finish. Made us fell that he cares about our home and our family. Thank...
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    Reply from Matt Primrose
    June 11th, 2026 05:45 PM
    Elvis & Ismeta, I'm truly grateful for your kind words and am pleased to hear that you felt supported throughout the process. It was important to me to ensure that you and your family were well taken care of every step of the way. If you ever...
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  • 5.0
    Encompass
    V
    Veronica M
    Phoenix, AZ
    Posted on May 30th, 2026 02:00 PM
    Matt is amazing at his job. Very professional and knowledgeable in his industry. Pleasant to work with
    Reply from Matt Primrose
    June 9th, 2026 05:54 PM
    Veronica, I appreciate your kind words and am glad to hear that you found working with me pleasant. It's important to me to be both professional and knowledgeable in assisting with your needs. If you ever have any more questions or need further...
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  • 5.0
    Encompass
    S
    Sean K
    Scottsdale, AZ
    Posted on May 22nd, 2026 03:05 PM
    From the very first conversation I had with Matthew Primrose in which he said YES to the most important question that 3 prior Loan officers told me not only No, but Never as well when I asked with my credentials can you obtain a home loan for...
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    Reply from Matt Primrose
    June 9th, 2026 05:54 PM
    Sean, I'm grateful for your detailed feedback and pleased that I could provide the confidence and clarity you needed throughout the loan process. It's rewarding to know that my approach made a positive difference for you. Thank you for choosing...
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  • 5.0
    Encompass
    N
    Norma B
    Goodyear, AZ
    Posted on May 10th, 2026 04:34 PM
    Matt is absolutely AMAZING! He is very knowledgeable, kind , patient and has a strong work ethic . He goes above and beyond to assist our clients and we are all about communication and customer service ! We are proud to have him as our preferred...
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    Reply from Matt Primrose
    June 9th, 2026 05:54 PM
    Norma, I'm grateful for your kind words and for recognizing my efforts. It's important to me to provide strong communication and excellent customer service. I'm pleased to be a part of your team as the preferred lender. If there's anything...
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  • 5.0
    Encompass
    T
    Tiana D
    Chandler, AZ
    Posted on April 29th, 2026 02:34 PM
    Very kind and knowledgeable. would recommend to family/friends.
    Reply from Matt Primrose
    June 9th, 2026 05:54 PM
    Thank you, Tiana, for your kind words and recommendation. I'm glad to hear that you found my assistance helpful and informative. If you or anyone you recommend has any questions, I'm here to help.
  • 5.0
    Encompass
    G
    Guy C
    Freeport, FL
    Posted on April 21st, 2026 05:00 PM
    Matt - I just wanted to take a moment to say thank you. You’ve been excellent to work with across the board. Your communication, attention to detail, and ability to keep things moving smoothly really stand out.More than anything, you’re someone...
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    Reply from Matt Primrose
    June 9th, 2026 05:54 PM
    Guy, thank you for your thoughtful feedback. I'm grateful for your trust and am pleased to hear that you value my communication and attention to detail. It's rewarding to know that my approach stands out and makes a difference. I look forward...
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  • 5.0
    Encompass
    M
    Mark J
    Freeport, FL
    Posted on April 21st, 2026 03:21 PM
    Woooow, I’m honestly speechless. This was hands down the smoothest and best loan process I’ve ever experienced in my life. Everything was handled so efficiently and professionally from start to finish. Highly recommend!
    Reply from Matt Primrose
    June 9th, 2026 05:54 PM
    Thank you, Mark, for sharing your experience. I'm glad to hear that you found the loan process smooth and efficient. Your recommendation means a lot to me, and I'm here if you need any further assistance.
  • 5.0
    Encompass
    M
    Matthew P
    Surprise, AZ
    Posted on March 31st, 2026 11:26 AM
    Every step of the way was 5 Stars. He was able to get a deal done that an ouside lender could not in time and in such a smooth process. He's is the best of the best!
    Reply from Matt Primrose
    June 9th, 2026 05:54 PM
    Thank you, Matthew, for your kind words and perfect rating. I'm really glad I was able to assist you successfully and ensure a smooth process where others couldn't. It's always my goal to provide the best service possible. If you have any further...
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  • 10 of 745
    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    507
    /850
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    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
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