Top 5%
Matt Howard - Northpointe Bank
Loan Officer | NMLS# 770630
Central Michigan University
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Matt is very professional and great to work with. Highly recommend!
Reply from Matt Howard
April 6th, 2026 05:31 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Easy to work with.
Reply from Matt Howard
March 31st, 2026 01:29 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Super easy process, kept us informed during the whole closing process, would absolutely recommend!
Reply from Matt Howard
March 30th, 2026 03:34 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Room for improvement on communication via email---great person to work with, great company, but often I found myself reaching out for details, including the final amount to bring to closing. I received that information the day before after...
read more
Reply from Matt Howard
March 30th, 2026 03:27 PM
I appreciate your detailed feedback, Sara. I'm glad to hear you had a generally good experience and that you'd consider working with me and Northpointe Bank again. I understand how important timely communication is, especially regarding critical...
read more
Matt was knowledgable and available. Underwriting was smooth. Pricing was strong. good experience.
Reply from Matt Howard
March 18th, 2026 12:45 PM
I really appreciate the feedback and am looking forward to working with you again.
Better reponse times from Matt to the customer, agent, and escrow team especially when answering phone calls. Made it uncomfortable near the end of the loan process for a first home buyer when responses weren't being made on time.
Reply from Matt Howard - Northpointe Bank
March 11th, 2026 03:29 PM
Thank you for sharing your feedback with us, it truly helps us improve. I'm very sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending needs.
I had to reach out multiple times and it wasn't a grea experience. There were period of times there is no response neither any updates. Multiple calls that were unanswered and no return call. The service was very poor and I had to do the work...
read more
Reply from Matt Howard - Northpointe Bank
March 11th, 2026 12:25 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
read more
Matt ensured I was kept in the loop outside of all the automated messages which gave it a personal touch.
Reply from Matt Howard
March 13th, 2026 05:54 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Matt was very helpful and did a great job helping us through the process.
Reply from Matt Howard
March 11th, 2026 12:49 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Thank you for help
Reply from Matt Howard
March 9th, 2026 05:38 PM
I'm grateful for your note, Mohit. It was a pleasure to help you with your refinancing. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you for placing your trust in me at Northpointe Bank.
31–40 of 383
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Central Michigan UniversityQuality Control Technology/TechnicianBachelor's Degree
Positions
- Northpointe Bank - Internet Loan OfficerFeb 1st, 2015 - Current
Memberships
- National Mortgage License Number 770630
- NMLS # 770630
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #770630
Awards
Northpointe Bank T...
Achievements
- Recognized Top Performer 2017-2023 Northpointe Bank
Hobbies
- Family Time
- Traveling
- College Football
View All
Disclaimer
Fair housing laws prohibit discrimination in any activity relating to the sale or rental of dwellings, financing or insuring housing, the terms and conditions related to housing, or harassment that is based on your race, color, religion, disability, familial status, national origin or sex.