Matt Hering
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Very fast and smooth service. Great communication from all involved and a great rate.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I appreciate your positive feedback, William. I'm glad you found the service fast and smooth, and that the communication met your expectations. Securing a great rate is always a priority for me, and I'm pleased you were satisfied with the outcome....
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Matt has contacted me multiple times over the last year or more. Each time he's kept me updated on rates and discussed the benefits of refinancing at that rate. Throughout the process, Matt detailed associated forms, fees, and savings. He made...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you for sharing your experience, Edmund. I’m pleased to hear that you found my updates on rates and discussions about refinancing beneficial. Providing detailed information and being accessible for any questions you had are important...
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Matt was great to work with and I always knew what stage of the process we were in along the way. The loan closed on time and was issue free in the process.
Great communication and easy to work with Matt and his team! Excellent experience!
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm grateful for your kind words, Annette. It's great to know that you appreciated the communication and found the process with my team and me straightforward. If there’s anything else you need, feel free to reach out anytime.
Easy process, clear and time effective comms from the whole team; just didn't really bring it home at the end - we had our closing and the only thing we really heard after that was a closing video and request to take a survey...
Reply from Matt Hering
September 12th, 2026 12:26 AM
I appreciate your feedback, Kathryn. I'm glad to know that the process and communication were effective. I take your point about the closing phase and will consider how I can improve that part of the experience. If you have any other thoughts...
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What make it super great is Matt communication and customer services during the process. He is very responsive, which is somewhat hard to come accross nowadays. Thanks to him and the team for your help!!
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm glad to know that you found my communication and customer service helpful, Omotayo. Being responsive is important to me, and I'm pleased I could provide that for you. Thank you for sharing your experience. If you need anything else, I'm...
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Easy to work with
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you for the feedback, Matityahu. It's nice to hear that you found working with me easy. If there's anything more I can do for you, please don't hesitate to get in touch.
Matt was fantastic, kept us in the loop every step of the way and answered all my questions, even the dumb
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm pleased I could assist you effectively, Michael. Keeping you informed and addressing all your questions is something I focus on. If there’s anything else I can help with, please feel free to reach out.
Quick, clear communicarion communication throughout the process. He kept everything moving along quicly quickly and I was informed every step of the way.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Keeping the process smooth and keeping you informed is always a priority for me, Eric. I'm pleased to hear that the communication met your expectations. If there’s anything else I can assist you with, feel free to reach out.
Very communicative and quick to respond. Answers were always clear and thorough always available to answer any and every question just a wonderful all-around experience.
Reply from Matt Hering
September 12th, 2026 12:26 AM
It's good to know that you found the communication clear and the responses thorough, Lucas. I'm glad I could provide a positive experience for you. If there’s anything else you need or any questions that arise, feel free to reach out at any...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #420799
Hobbies
- Pickleball
- Fishing
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.