Mason Maurer - Northpointe Bank

Name: Northpointe Bank - Grand Rapids
Address: 5303 28th Street Ct, Grand Rapids, Michigan, 49546
Telephone: +1-616-295-1379
Rating: 4.89

Regional Vice President | NMLS# 1981972

Northpointe Bank - Grand Rapids

4.89

(210)

Mason Maurer at Northpointe Bank strives to bring value to customers by offering client focused financial products and services. Northpointe Bank does this by empowering our employees to exceed our customer expectations, delivering convenie... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(616) 295-1379

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/mason-maurer/

Location & Business Hours

Business Hours

Tues

8 AM to 6:30 PM

Wed

8 AM to 6:30 PM

Thu

8 AM to 6:30 PM

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4.89

(210)

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4.89

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Mason and his team were quick to respond multiple time per day for any questions, you can tell they work extremely hard, very personable and kind, and very knowledgeable on primary home loans and investment properties. I would recommend this...

experience overall

We trust Mason and his team, and they are always responsive.

Responses to questions were not always timely Things kept popping up that delayed the process that ended up costing me money on credit card late fees I thought I was told that credit card companies would be paid directly by title company instead...

Reply from Mason Maurer

January 6th, 2025 04:32 PM

Lynn - Thank you for taking the time to share your feedback; it’s important to me. We strive to provide top-notch service, and I truly understand how frustrating it can be when unexpected issues arise at closing. Please know that I genuinely...

Mason and Cait did a wonderful job with providing detailed information. I was kept up to date on ALL my loan documents and closing information.

Mason was super helpful and available throughout the whole loan process. He is an asset to Northpointe and I would work with him again in the future.

Bottom line is Mason is the man! We had a great experience! We really appreciate how Mason went the extra mile to ensure our closing was smooth.

Only bad part of the experience was Devon Title. Mason rocks! He made an otherwise stressful process great.

Mason was fantastic towork to work with!

Mason Maurer at Northpointe bank made both my loan, and refinance process a lot easier than I expected. What initially felt super stressful, turned into really good experiences thanks to him. He took the time to explain all of the products...