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Mark Nuss - Branch Manager in Irvine, CA

Mark Nuss

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Branch Manager

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Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
94%
4 Star
6%
3 Star
0%
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0%
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0%
Reviews from Web
  • Encompass
    R
    Ronald N L
    Lexington, SC
    Posted on March 4th, 2025 12:45 PM
    Everything from start to finish. Answered all of my questions. We had a little hiccup, but Mark was right on it. Thank you Mark Nuss for a great experience.
    Reply from Mark Nuss
    June 30th, 2026 04:47 PM
    Ronald, I truly appreciate your kind words and am thrilled to hear that you had a great experience. It was my pleasure to be there every step of the way and address any hiccups quickly. Thank you for trusting me throughout the process. If you...
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  • Encompass
    J
    John B A
    Atoka, TN
    Posted on March 3rd, 2025 08:45 PM
    He answered all question, explained the process, it was a
    Reply from Mark Nuss
    June 30th, 2026 04:47 PM
    John, I'm thrilled to hear that you had such a positive experience. It's important to me to ensure my clients feel informed and comfortable throughout the entire process, so I'm glad I could answer all your questions and provide clear explanations....
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  • Encompass
    B
    Bonita M B
    Manhattan, KS
    Posted on February 1st, 2025 05:10 PM
    Mark was exceptionally easy to work with. Always returned my calls when I had questions
    Reply from Mark Nuss
    June 30th, 2026 04:47 PM
    Bonita, thanks so much for the kind words! I really appreciate you taking the time to share your experience. Making the mortgage process smooth and easy for my clients is always my top priority, so I'm thrilled to hear I hit the mark for you....
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  • Encompass
    S
    Sheila M C
    Jacksonville, FL
    Posted on December 18th, 2024 05:31 AM
    Proactive communication and upfront transparency on documents needed or credit pulls; we had to send documents so many times, that it was frustrating and caused unnecessary anxiety at times. What began as a 30-45 day process turned into approximately...
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    Reply from Mark Nuss
    June 30th, 2026 04:47 PM
    Thank you for your feedback, Sheila. I understand the home loan process was lengthier than expected and I apologize for the inconvenience this caused you. I appreciate your patience and understanding as we worked through the documents needed...
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  • Encompass
    W
    Wayne L
    Rio Rancho, NM
    Posted on December 17th, 2024 12:56 AM
    I was so happy to work with a team with such a common sense approach on gathering the information needed to make this happen. Thanks!!
    Reply from Mark Nuss
    June 30th, 2026 04:47 PM
    I'm thrilled to hear that you had such a positive experience, Wayne! Your feedback means a lot and it was a pleasure assisting you. We strive to make the process as simple and efficient as possible for our customers at Mutual of Omaha Mortgage....
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  • Encompass
    D
    Dale J H
    Virden, IL
    Posted on December 16th, 2024 09:16 PM
    very easy to get answers to my questions and how fast my loan was approved
    Reply from Mark Nuss
    June 30th, 2026 04:47 PM
    I'm thrilled to hear that you found the loan approval process quick and your queries were answered promptly, Dale. It's always my goal to provide efficient and clear service. I appreciate your positive review and your rating of 4.83 stars....
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  • Encompass
    J
    Joseph J
    Fredericksburg, VA
    Posted on December 12th, 2024 07:55 PM
    Being able to complete everything online.
    Reply from Mark Nuss
    June 30th, 2026 04:47 PM
    I'm thrilled to hear that you found our online process convenient, Joseph. We're always striving to create an efficient experience for our clients at Mutual of Omaha Mortgage. Thank you for the 5-star rating, your feedback is really appreciated!...
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  • Encompass
    S
    Sara H
    Moses Lake, WA
    Posted on December 7th, 2024 03:32 PM
    whole process was really simple and the app worked really well.. was very helpful and answered all my questions.
    Reply from Mark Nuss
    June 30th, 2026 04:47 PM
    I'm really glad to hear that you found the process simple, Sara. It's always my goal to make things as seamless as possible for my clients. I'm pleased to know that our app was helpful in making this happen. Thank you for taking the time to...
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  • Encompass
    B
    Billy W W
    Puyallup, WA
    Posted on November 26th, 2024 04:11 PM
    Mark answered all my questions and made the process easy.
    Reply from Mark Nuss
    June 30th, 2026 04:47 PM
    I'm really glad to hear you found our process easy and that I could be of help, Billy! Your feedback means a lot to me and to Mutual of Omaha Mortgage as a whole. Striving for clear communication and efficient service is always a priority....
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  • Encompass
    N
    Neil G
    Taunton, MA
    Posted on October 26th, 2024 02:06 AM
    Mark was a pleasure to work with he was professional, helpful, and made everything very easy for me, if i had any questions he got back to me right away with a knowledgeable answer... I am very happy with the service he provided
    Reply from Mark Nuss
    June 30th, 2026 04:47 PM
    Neil, I'm glad to hear you found my service helpful and easy to navigate. Your satisfaction is my top priority, and I'm pleased that I was able to assist you promptly and competently. It was a pleasure working with you as well, and thank you...
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    • NMLS#1296037
    Disclaimer
    WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580. Copyright © 2026 West Capital Lending, Inc. All Rights Reserved. | NMLS# 1566096 DRE# 02022356 - NMLS Consumer Access (https://nmlsconsumeraccess.org) https://westcapitallending.com/texas-complaint https://westcapitallending.com/licensing