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Marcie Ellis Richard at CrossCountry Mortgage
Originating Branch Manager | NMLS #67534

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chesapeake, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Marcie was incredible! We are first time home buyers and she was so knowledgeable and helpful during this (admittedly) scary process. She was always available and went to bat for us to make sure we got the best loan for us. Thank you Marcie...
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Reply from Marcie Ellis Richard at CrossCountr...
April 19th, 2025 01:13 PM
Wow! Thank you Zach! Helping you guys was truly my pleasure. Thank you for trusting me to be part of your homebuying journey!
This was truly the easiest mortgage process we have ever experienced! Thank you so much for helping to make this home buying experience such a pleasant one! Marcie was great to work with, and I will certainly recommend her to anyone that I...
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Reply from Marcie Ellis Richard
April 7th, 2025 11:26 AM
Thank you so much for the kind words!! The pleasure was all mine.
Marcie Ellis was an absolute lifesaver throughout our first-time homebuying journey! She was the very first person we contacted when we started this process last summer, and from day one, she was incredibly knowledgeable, patient, and always...
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Reply from Marcie Ellis Richard at CrossCountr...
April 3rd, 2025 07:54 PM
Wow! Thank you so much for the kind words! It was my pleasure to help you guys out and I loved every minute of it! Thank you for trusting me and letting me be part of this journey with you! It was truly my pleasure.
Marcie Ellis was an absolute lifesaver throughout our first-time homebuying journey! She was the very first person we contacted when we started this process last summer, and from day one, she was incredibly knowledgeable, patient, and always...
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Reply from Marcie Ellis Richard
April 10th, 2025 07:06 PM
I'm thrilled to hear about your positive experience during your first-time homebuying journey. It was a pleasure to assist you from the beginning and to help guide you through each step of the process. Your kind words about my professionalism...
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Marcie was good at communicating. Even if she wasn't sure about something and just needed more time, she always checked in to let me know she was still working on it. She helped me manage the ups and downs flawlessly.
Reply from Marcie Ellis Richard
March 17th, 2025 05:29 PM
Thank you so much for the kind words!! It is always been a pleasure working with you.
The entire process was seamless and professional
Very well done
Reply from Marcie Ellis Richard at CrossCountr...
March 12th, 2025 01:27 PM
Thanks Jason! Seamless is how it should be :)
Marcie is the best, always keeping us updated no surprises
Reply from Marcie Ellis Richard at CrossCountr...
March 10th, 2025 01:06 PM
Thank you Cedric! It is always a pleasure working with you guys! At this point, you are like family :)
Lines of communication stayed open, and it made things go very smooth. Marcie is the Best
Reply from Marcie Ellis Richard
March 6th, 2025 01:34 PM
Thanks Catrecia! It is ALWAYS a pleasure working with you and Cedric! After all of these years, you guys are like family!
It was a challenge for us to remotely make this purchase but you folks were patient with us throughout the process. Thank you so much.
Reply from Marcie Richard at CrossCountry Mort...
February 27th, 2025 03:00 PM
Richard, thank you for your kind words. I'm so glad I could assist you in navigating the challenges of a remote purchase. It was a pleasure working with you and ensuring the process went smoothly. If you have any future needs or questions,...
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It was very long stressful process. Certain items that was requested I could have gotten early was not requested until it was time to close. Otherwise it was good.
Reply from Marcie Ellis
January 27th, 2025 04:56 PM
Thank you, Paulette, for taking the time to provide your feedback. I apologize for any stress caused during the loan process. In the future, I will strive to request necessary items earlier to avoid any last-minute hassles. I'm glad to hear...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chesapeake, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #67534 | Branch NMLS #2613306
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 67534
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095