Top 5%
Marcie Ellis Richard at CrossCountry Mortgage
Originating Branch Manager | NMLS #67534
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chesapeake, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Marcie has been a great help through this purchases. She worked through all our hurdles and challenge. Its always a grat experience working with Marcie.
Marcia and her team made the process very easy! Highly recommend them! Great job and thanks for everything!!!!
Reply from Marcie Ellis Richard
November 10th, 2025 07:02 PM
It's wonderful to know that the process was made easy for you, Amy. Your recommendation and appreciation mean a lot to me. Thank you for trusting me with your mortgage needs and for your thoughtful feedback!
The loan was only supposed to take less then 30 days and wind up taking almost 60. it was just not a good experience.
Reply from Marcie Ellis Richard at CrossCountr...
October 5th, 2025 12:41 PM
I understand that the extended timeline for your loan was disappointing and not the experience you had anticipated. As we discussed there were a few things beyond my control that yielded the longer than normal processing time. I am truly sorry...
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It was a very smooth process from the beginning up to the closing period. And we had a great experience with Croos Country Mortgage specially with MS.Marcei Ellis Richard who helped us through step by step of applicatio!
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Reply from Marcie Ellis Richard
September 13th, 2025 02:54 PM
I'm pleased to hear that the process went smoothly from start to finish and that you had a positive experience with CrossCountry Mortgage and my support. It's important to me that each step of your application is handled with care. Thank you...
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We were well taken care of. All of our questions were responded to quickly and ans fully.
Reply from Marcie Ellis Richard
July 2nd, 2025 01:14 AM
I'm thrilled to hear that you felt well taken care of and that your questions were addressed promptly and thoroughly. It was a pleasure assisting you. Thank you for your kind words and for choosing CrossCountry Mortgage, LLC.
They did an amazing job! I had a short window to make a purchase due to timing of it all. Marcie was able to get us up and running smoothly, and clearly. During this process I felt like we were all part of the same team, and would even say...
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Marcie was a Godsend for us. She showed up for us and walked through the process as if we are her family. She can count on my business for every new purchase going forward. To be frank I wish I can drop my first mortgage and switch to her just...
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Reply from Marcie Ellis Richard at CrossCountr...
June 23rd, 2025 02:39 PM
Juan, you and Melissa are the absolute best!! Thank you so much for the kind words. I always love working with you guys!
Marcie is always a pleasure to work with.
Reply from Marcie Ellis Richard
May 12th, 2025 12:59 PM
Thank you Andrew! As always, I love working with you as well!
Marcie was great
Reply from Marcie Ellis Richard
May 6th, 2025 11:22 PM
I'm thrilled to hear that you had a great experience, Jason. It was a pleasure working with you, and I appreciate your kind words.
Marcie 's knowledge and expertise is superior in comparison to other reputable lenders I've worked with, both professionally and personally. Marcie stayed in contact with me throughout the process so I was never "out of the loop" on any part...
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Reply from Marcie Ellis Richard at CrossCountr...
April 22nd, 2025 12:52 PM
Ashli, thank you so much for your kind words!! As always, it was a pleasure working with you and I am so glad I got to be a part of bringing you and your family into this next chapter of your life!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chesapeake, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #67534 | Branch NMLS #2613306
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 67534
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095