Top 5%
Marcie Ellis Richard at CrossCountry Mortgage
Originating Branch Manager | NMLS #67534
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chesapeake, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Marcie Ellis Richard at CrossCountry Mortgage has received a review with 5 star rating from R. R
Explains everything and makes sure you understand every step of the process great person to work with
Marcie and everyone involved were incredibly kind, knowledgeable, and helpful. Very quick to respond and easy to understand. Wonderful people to work with!
Reply from Marcie Ellis Richard at CrossCountr...
August 24th, 2026 08:06 PM
Shaun, thank you for your kind words. I'm glad to hear that you found our team knowledgeable and helpful throughout the process. It was a pleasure working with you!
Marcie and her team proved excellent communication throughout the entire loan process!
Reply from Owner
August 25th, 2026 02:09 PM
Andrea, thank you for highlighting the excellent communication you experienced with us. I'm pleased to know that we could assist you effectively throughout the loan process.
Marcie and her team provided excellent com throughout the entire loan process!
Reply from Marcie Ellis Richard at CrossCountr...
August 24th, 2026 12:43 PM
Andrea, I appreciate your feedback and am pleased to hear that you found our communication excellent throughout the loan process. If you have any more questions or need further assistance, feel free to reach out.
Amazing professional and made the experience fun and enjoyable! Thank you so much!
Reply from Owner
August 25th, 2026 11:23 AM
D, I'm grateful for your kind words and happy to know that you enjoyed working with me. It was a pleasure assisting you through the process!
So professional, so easy and very very on top of communicating, which is a very big when buying a home so I appreciate every single thing of this process
Reply from Marcie Ellis Richard at CrossCountr...
August 13th, 2026 08:04 PM
You are the best!!! So thankful I got to help you get into your first home!
Marcie was very communicative and easy to work with.
Reply from Marcie Ellis Richard
July 20th, 2026 03:34 PM
Kelsey, I'm grateful for your feedback and happy to know that you found our communication effective and the process easy. If there's anything else you need or any questions you have, please don't hesitate to reach out.
Marcie and her team were on point every step of the way. They were professional, kind and answered our questions promotly throughout the entire process! We will definitely use Marcie and her team in the future and recommend them to our family...
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Reply from Marcie Ellis Richard
July 6th, 2026 02:41 PM
Thank you so much for the kind words!!! It was our pleasure to take you guys across the finish line!
Mrs. Richards allowed me to learn they why behind the numbers. She encouraged and made some budget suggestions that proved to be helpful. Everything we discussed was reflected in the closing documents. No surprises. Lychellia C.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chesapeake, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #67534 | Branch NMLS #2613306
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 67534
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095