Top 5%
Marcie Ellis Richard at CrossCountry Mortgage
Originating Branch Manager | NMLS #67534
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chesapeake, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid...... Show More
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Pleasant people to work with.
marcie was amazing! really held my hand and was very responsive to all my needs and questions. I love her!
Reply from Marcie Ellis Richard
June 1st, 2026 04:14 PM
Vicki, I'm grateful for your kind words and happy to know that you felt supported throughout the process. It was my pleasure to assist you with your needs and questions. If you ever need anything else, I'm here for you.
Marice was very diligent in making sure everything was running smoothly for the entire time. She was friendly and had superb communication. As well as informative and helpful n honesty when answering questions.
Reply from Marcie Ellis Richard
May 27th, 2026 06:46 PM
Corine, I'm pleased to hear that you appreciated my diligence and communication throughout the process. It's important to me to provide honest and helpful answers to your questions. If there's anything else you need, feel free to reach out.
The online application and document upload feature help tremendously in expediting the whole process the only thing I think took awhile longer than it should was the underwriting.
Reply from Marcie Ellis Richard
May 27th, 2026 05:47 PM
Michael, I'm glad to hear that you found the online application and document upload feature helpful in speeding up the process. I appreciate your feedback regarding the underwriting timeline, and I'll take your comments into consideration....
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Creativity and experience in making our loan come to a successful conclusion!
Reply from Marcie Ellis Richard at CrossCountr...
May 12th, 2026 12:37 PM
Christine, you know as well as anyone, that is what it is all about!!! Thank you for trusting me to help get you to the next chapter!
Marcie Ellis Richard at CrossCountry Mortgage has received a review with 5 star rating from Austin B
Reply from Owner
May 12th, 2026 12:38 PM
Thank you Austin! it was a pleasure helping you guts get settled here in Virginia!
Responsive, knowledgeable, informative
Reply from Marcie Ellis Richard
May 18th, 2026 01:08 PM
Austin, I'm glad you found my approach to be responsive and informative. It's important to me that my clients feel well-informed throughout the process. If you have any further questions or need assistance, please feel free to reach out.
thanks for your responsiveness, and your team's also
Reply from Marcie Ellis Richard
April 16th, 2026 07:20 PM
Brian, I appreciate your kind words about both my responsiveness and the team's. It's great to hear that we could meet your needs effectively. If there's anything else you need, feel free to reach out.
Marcie is the best!!!! She was always available and knows her job well. she made my process easy and educational.
Reply from Marcie Ellis Richard
April 10th, 2026 07:28 PM
Kimberly, it's great to hear that your experience was both easy and educational. I'm truly pleased I could be available to assist you and offer guidance throughout the process. If you ever have more questions or need further assistance, don't...
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Always a pleasure to work with Marcie and Sarah!
Reply from Marcie Ellis Richard
March 30th, 2026 09:00 PM
It was great working with you. Thanks again for putting your trust in us.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chesapeake, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #67534 | Branch NMLS #2613306
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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673
/850
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 67534
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095