Top 5%
Marcie Ellis Richard at CrossCountry Mortgage
Originating Branch Manager | NMLS #67534
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chesapeake, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Amazing professional and made the experience fun and enjoyable! Thank you so much!
So professional, so easy and very very on top of communicating, which is a very big when buying a home so I appreciate every single thing of this process
Reply from Marcie Ellis Richard at CrossCountr...
August 13th, 2026 08:04 PM
You are the best!!! So thankful I got to help you get into your first home!
Marcie was very communicative and easy to work with.
Reply from Marcie Ellis Richard
July 20th, 2026 03:34 PM
Kelsey, I'm grateful for your feedback and happy to know that you found our communication effective and the process easy. If there's anything else you need or any questions you have, please don't hesitate to reach out.
Marcie and her team were on point every step of the way. They were professional, kind and answered our questions promotly throughout the entire process! We will definitely use Marcie and her team in the future and recommend them to our family...
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Reply from Marcie Ellis Richard
July 6th, 2026 02:41 PM
Thank you so much for the kind words!!! It was our pleasure to take you guys across the finish line!
Mrs. Richards allowed me to learn they why behind the numbers. She encouraged and made some budget suggestions that proved to be helpful. Everything we discussed was reflected in the closing documents. No surprises. Lychellia C.
Mrs. Richard explained every financial number to me. She then slowed down and explained the why behind anything I asked of her. Even when I became nervous, she took the time to address my concerns. During closing, I was not taken by surprise...
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Reply from Marcie Ellis Richard
June 25th, 2026 06:30 PM
Lychellia, I appreciate your kind words and am glad to hear that my explanations and support helped ease your nerves during this important process. It's wonderful to know that you felt respected and informed as a first-time solo home buyer....
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Pleasant people to work with.
Reply from Marcie Ellis Richard
June 16th, 2026 05:39 PM
Darryl, I'm pleased to hear you found the people at CrossCountry Mortgage pleasant to work with. If there's anything more you need or any questions you have, feel free to reach out.
marcie was amazing! really held my hand and was very responsive to all my needs and questions. I love her!
Reply from Marcie Ellis Richard
June 1st, 2026 04:14 PM
Vicki, I'm grateful for your kind words and happy to know that you felt supported throughout the process. It was my pleasure to assist you with your needs and questions. If you ever need anything else, I'm here for you.
Marice was very diligent in making sure everything was running smoothly for the entire time. She was friendly and had superb communication. As well as informative and helpful n honesty when answering questions.
Reply from Marcie Ellis Richard
May 27th, 2026 06:46 PM
Corine, I'm pleased to hear that you appreciated my diligence and communication throughout the process. It's important to me to provide honest and helpful answers to your questions. If there's anything else you need, feel free to reach out.
The online application and document upload feature help tremendously in expediting the whole process the only thing I think took awhile longer than it should was the underwriting.
Reply from Marcie Ellis Richard
May 27th, 2026 05:47 PM
Michael, I'm glad to hear that you found the online application and document upload feature helpful in speeding up the process. I appreciate your feedback regarding the underwriting timeline, and I'll take your comments into consideration....
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chesapeake, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #67534 | Branch NMLS #2613306
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 67534
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095