Top 5%
Lucy Johannsen at CrossCountry Mortgage
Originating Branch Manager | NMLS #450020
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
People helped me every step of the way and answer all mu my question no matter how will they were
Reply from Lucy Johannsen
March 22nd, 2025 03:50 PM
Juan, I'm thrilled to hear that you felt supported every step of the way. It was my pleasure to assist you and answer all your questions, no matter how big or small. Thank you for trusting me with your mortgage journey and for your kind words....
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Very active and responsible always alert in any updates that had to be done and very efficiently
Reply from Lucy Johannsen
March 14th, 2025 05:29 PM
Thank you so much, Rodolfo! It means a lot to hear that you found my approach active and responsible. I always strive to keep my clients updated and handle everything efficiently, so it’s wonderful to know that my efforts made a positive impact...
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This experience was efficient and I was always In the loop!
Reply from Lucy Johannsen
March 13th, 2025 12:31 AM
I'm thrilled to hear that your experience was efficient and that you felt well-informed throughout the process, Indigo. Keeping you in the loop is always a top priority for me, and it's great to know that it made a difference for you. Thank...
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muy atentos muy serviciales
Reply from Lucy Johannsen
March 9th, 2025 01:37 PM
Thank you so much for your kind words, Cesar! I'm thrilled to hear that you found our service attentive and helpful. It's always my top priority to ensure clients have a smooth and positive experience. If you ever have more questions or need...
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had the right answers
Reply from Lucy Johannsen
April 16th, 2025 01:23 AM
We are pleased to hear that Lucy was able to provide you with the right answers. Your satisfaction is important to us at CrossCountry Mortgage, LLC, and we appreciate your feedback. If you have any further questions or need assistance, please...
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All were very helpful and understanding, were honest concerning what could be done and were really pleasant to work with. Just great.
Reply from Lucy Johannsen
February 28th, 2025 04:02 PM
I'm so glad to hear you had a positive experience, Raymond. It was a pleasure working with you, and I'm thrilled we could meet your expectations. Your kind words mean a lot, and I’m grateful for the opportunity to help you. If you ever have...
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Everybody was courteous and helpful. The overall process was painful, but not because the staff was difficult - it is just the process of financing a new house.
Reply from Lucy Johannsen
February 27th, 2025 06:43 PM
Warren, thank you so much for your kind words and for recognizing our team’s efforts. I completely understand how challenging the home financing process can be, especially with all the paperwork and steps involved. I'm glad to hear that our...
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Timely and accurate communication was always a key component of process.
Reply from Lucy Johannsen
February 13th, 2025 11:51 PM
Thank you Scott for your 5 star rating and for sharing your experience with us! We really appreciate your feedback and your business. My team and I wish you nothing but the best to come in your new home.
I only have my phone to text or email. Many of the documents required me to sign up to a system that I cannot read the microscopic type. I refuse to sign something I can't read! There is more but too much to type on my phone.
Reply from Lucy Johannsen
February 6th, 2025 09:34 PM
HI Steven! This is Lucy and I am so sorry to hear about this. I know Aimee met with you face to face a few times to go over the documents in person so they were legible. I thought signing in person resolved the technical issue. We do strive...
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The Lucy Johannsen team is great! They kept in constant contact with us keeping us up to date and answering all our questions!
Reply from Owner
February 5th, 2025 01:07 PM
Thank you Jovanna!! We genuinely appreciate your business and wish you nothing but blessings in your new home. Congratulations!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 450020
Hobbies
- Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095