Top 5%
Lucy Johannsen at CrossCountry Mortgage
Originating Branch Manager | NMLS #450020
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Lucy was easy to work with. She answered every question we had even if we thought it was silly. Her team is also very professional including Vanessa who also helped in our process.
Reply from Lucy Johannsen
August 4th, 2025 12:25 AM
I'm glad to know that you found working with me easy and that all your questions were answered to your satisfaction—no question is too small or silly. It's wonderful to hear that my team, including Vanessa, made a positive impression during...
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Your office is extremely efficient and professional. All of my questions and concerns were answered in a timely manner. I will enthusiastically recommend your office.
Reply from Lucy Johannsen
July 23rd, 2025 06:23 PM
I'm so pleased to hear that you found the process efficient and professional. It's important to me to address questions and concerns promptly, and I'm glad this met your expectations. Thank you for your enthusiastic recommendation—it's truly...
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Simple and smooth which is great when you just moved to Arizona! Very pleased!
Reply from Lucy Johannsen
July 18th, 2025 03:28 PM
I'm glad to hear that your experience was simple and smooth, especially during such a busy time with your move to Arizona. It's great to know that you are pleased with how everything went. Thank you for taking the time to share your thoughts,...
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Your team was very helpful always there to help very nice people
Reply from Lucy Johannsen
July 18th, 2025 01:13 PM
I'm pleased to hear that you found my team helpful and accommodating during your experience. I aim to provide supportive and friendly service, so your feedback means a lot to me. Thank you for taking the time to share your thoughts. If there's...
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Working with Aimee made the whole process less stressful. She is a real asset to your company.
Lucy was wonderful. Cudos to you all. ❤️
Reply from Lucy Johannsen
July 15th, 2025 04:09 PM
I'm delighted to hear that your experience was less stressful with Aimee's assistance and that you found her to be such a valuable part of your journey. It was wonderful working with you too, Nancy. Thank you for sharing your kind thoughts...
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i had the absolute pleasure of working with Lucy & Aimee in my home buying process and they were so amazing throughout the whole process. They answered any and all of my questions , & were always available to review with me. Amazing team! Tha...
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Reply from Lucy Johannsen
July 5th, 2025 05:22 PM
I'm thrilled to hear that you had such a positive experience working with Aimee and me during your home buying process. It was our pleasure to support you and address all your questions. Thank you for your kind words and for choosing CrossCountry...
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Lucy Johannsen at CrossCountry Mortgage has received a review with 5 star rating from Joanna A
When communicating with lucy things were great but leanna never would respond to text messages or phone calls. The only reason we knew we were approved on May 23 was lucy email. Leanna never called me back like she promised.
Reply from Lucy Johannsen
June 22nd, 2025 03:00 PM
Thank you for your feedback, Leroy. I am glad to hear that our communications were effective. I apologize for any inconvenience you experienced with reaching Leanna. We value your feedback and will ensure that communication processes are reviewed...
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Lucy was so patient and explained everything with detail.
Reply from Lucy Johannsen
June 17th, 2025 10:07 AM
I'm thrilled to hear that you appreciated the detailed explanations and patience during the process. It was a pleasure assisting you, and thank you for your kind words.
Thank you for working with me and helping with all the hurdles alobg the way, so glad to have had such a knowledgeable team to overcome my unique situation
Reply from Lucy Johannsen
June 10th, 2025 03:36 AM
Thank you for your 5 star review!!! We enjoyed getting to know you Diana and your situation. So glad to be able to help you get to the finish line. Wish you all the best.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 450020
Hobbies
- Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095