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Lori Hines

Name: Flat Branch Home Loans
Address: 3332 Willow Knolls Dr, Peoria, Illinois, 61614
Telephone: +1-309-696-3329
Rating: 4.92

Senior Mortgage Banker | NMLS# 409929

Flat Branch Home Loans - Peoria, IL

4.92

(762)

Mortgage

Mortgage Loan Officer

Contact Info

(309) 696-3329

309-306-3476

Peoria, IL

https://flatbranchhomeloans.com/team/lori-hines

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Business Hours

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24 hours

Sat

24 hours

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24 hours

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4.92

(762)

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Experience.com

4.94

(429)

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4.97

(68)

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5.0

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We’ve worked with Flat Branch twice now and wouldn’t go through anyone else. They’re timely, the app is a really nice feature and they answer all the questions even when you have a million of them!

Reply from Lori Hines

October 14th, 2024 08:21 PM

Thank you so much, Joshua! I'm thrilled to hear that you've had such positive experiences with us at Flat Branch Home Loans. Your feedback is greatly appreciated and I'm glad to know that our app and our team could make your home loan process...

Lori and her team were available to me whenever I needed them and thoughtfully answered my questions and promptly returned my calls. They were courteous and professional. Everyone was a joy to work with as they guided me through the process....

Reply from Lori Hines

October 3rd, 2024 09:11 PM

I'm delighted to hear about your positive experience with us, Jeffrey! It's always our aim to be available for our clients and provide them with the necessary guidance to navigate the home loan process. Your kind words affirm that we're on...

Great customer service great people to work with and a great app so you can track all that’s going on

Reply from Lori Hines

October 3rd, 2024 09:11 PM

I'm absolutely thrilled that you had such a positive experience, John! I strive to provide the best customer service possible, so it's wonderful to hear that you found our team and app helpful. I truly appreciate your high rating and kind words...

Lori and her team are great to work with. They made all the stress of buying a home disappear. I was recommended to them and will be doing the same for all my friends and family. Any questions I had were answered right away.

Reply from Lori Hines

October 3rd, 2024 03:48 PM

Thrilled to hear that you had a positive experience working with us, Jonathan! Helping make the home buying process stress free is always our goal. Your kind words and recommendation to friends and family mean more than you know. Don't hesitate...

Very quick response and excellent results on preapproval!

Reply from Lori Hines

October 3rd, 2024 03:33 PM

I'm thrilled to hear that you were satisfied with the quick response and excellent results on preapprovals, Pam! I always strive to provide the best service to all my clients at Flat Branch Home Loans. Thank you for the high rating and glowing...

Explained what was needed and what was done so we understood everything..

Reply from Lori Hines

October 3rd, 2024 03:49 PM

Thank you, Anthony, for your rating and feedback. I'm glad to hear that you felt well-informed through the process. At Flat Branch Home Loans, we strive to make sure our clients fully understand each step of their home loan journey. Your understanding...

Wonderful service and comminciation

Reply from Lori Hines

October 3rd, 2024 04:39 PM

I'm thrilled to hear you had a positive experience with us at Flat Branch Home Loans, Kelli, and thank you for your kind words! Your five-star review is greatly appreciated. Communication is key to providing quality service, so I'm glad you...

Lori was incredibly knowledgeable, helpful and available.

Reply from Lori Hines

October 3rd, 2024 04:39 PM

Thank you so much for the kind words and the 5-star rating, Cami! I'm thrilled to hear that you found my services helpful and that I was able to provide the information you needed. It was my pleasure to assist you. Should you need anything...

The whole process was very easy. As a first-time homebuyer, I had no clue how anything was supposed to work. Lori and her team patiently explained everything to me and answered all my questions. The communication throughout the entire process...

Reply from Lori Hines

October 1st, 2024 02:22 PM

Hi Karla, it's wonderful to hear that you found the entire process easy. As a first-time homebuyer, it can definitely seem overwhelming but I'm glad my team and I could provide the guidance you needed. We aim to make the process as smooth as...

Fast and easy communication. Clear about expectations and what needed done. Documents signed electonrinically. Friendly staff.

Reply from Lori Hines

October 1st, 2024 12:21 PM

I'm delighted to hear that you found our communication to be fast and easy, Kirstan. It's important to us at Flat Branch Home Loans that we set clear expectations and streamline the process as much as possible for our customers. I'm glad you...

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About

Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Mortgage Refinance

Specialities

Home Purchases

Home Refinances, Rate & Term, Cash-Out

Conventional Loans

FHA Loans

VA Loans

USDA Loans