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Lori Hines

Name: Flat Branch Home Loans
Address: 3332 Willow Knolls Dr, Peoria, Illinois, 61614
Telephone: +1-309-696-3329
Rating: 4.92

Senior Mortgage Banker | NMLS# 409929

Flat Branch Home Loans - Peoria, IL

4.92

(762)

Mortgage

Mortgage Loan Officer

Contact Info

(309) 696-3329

309-306-3476

Peoria, IL

https://flatbranchhomeloans.com/team/lori-hines

Location & Business Hours

Business Hours

Fri

24 hours

Sat

24 hours

Sun

24 hours

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4.92

(762)

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95%

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Experience.com

4.94

(429)

Google

4.97

(68)

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5.0

(10)

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Lori was proactive and committed

Reply from Lori Hines

October 22nd, 2024 10:57 PM

I'm thrilled to hear that you found my services proactive and committed, Richard. Your feedback is really important to me as I constantly work on improving my services at Flat Branch Home Loans. I'm happy that you're satisfied with your experience....

This is second time working with Lori and her team, would highly recommend. The team is fast and responsive and we made it through what can be an intimidating process with ease. Thanks Team Hines!

Reply from Lori Hines

October 22nd, 2024 03:49 PM

So glad to hear that you had another positive experience with us, Olivia! My team and I greatly appreciate your recommendation and your stellar rating. It's our goal to make the home loan process as smooth and straightforward as possible, and...

My wife and I truly appreciate the patience and professionalism of Lori and the Flat Branch Team.

Reply from Lori Hines

October 21st, 2024 03:27 PM

Hi Sean, I'm so pleased to hear that you and your wife had a positive experience with us at Flat Branch Home Loans. I always strive to provide the highest level of patience and professionalism to all of our customers. It was a pleasure to work...

Easy process, friendly staff

Reply from Lori Hines

October 19th, 2024 06:38 PM

I'm thrilled to hear that you had a positive experience with our process and staff at Flat Branch Home Loans, Jennifer! Your satisfaction is our top priority and your 5-star review means a lot. It was a pleasure working with you. Looking forward...

Lori and her team were great to work with throughout this whole process. Communication was outstanding. They were quick to ask for follow up Information when needed, respond to questions and provide updates. I would highly recommend Lori and...

Reply from Lori Hines

October 19th, 2024 06:38 PM

Thank you so much for the fantastic 5-star rating, Kim! It's wonderful to hear how much you appreciated our communication and responsiveness. We always strive to provide the best possible service, and it's rewarding to know we hit the mark...

Best in the business!

Reply from Lori Hines

October 19th, 2024 06:38 PM

Hi Ryan, thank you so much for the 5 stars and your kind words!

Customer service

Reply from Lori Hines

October 19th, 2024 06:37 PM

I'm thrilled to hear about your 5-star experience, Shane! Your satisfaction is my priority, and it's wonderful to know that my customer service met your expectations. I'm here to support your needs at Flat Branch Home Loans. If there's anything...

I love the videos that keep my clients updated!

Reply from Lori Hines

October 19th, 2024 06:37 PM

I'm thrilled to hear that you find the videos helpful, Daniel! We look forward to working with you and your clients in the future!

Responsiveness was great. Questions never went unanswered. Closing was fast and easy. The app is great and made everything feel modern. As a first-time buyer I would come back for future mortgages.

Reply from Lori Hines

October 19th, 2024 05:55 PM

I'm thrilled to hear about your positive experience, Sean! It's wonderful to know you found the process smooth and modern, particularly through the use of our app. As a first-time buyer, your experience is especially important to us at Flat...

LORI, and her team has a good response time of getting back to you. She always tries to solve any issues that arise. I would recommend her for any of my clients.

Reply from Lori Hines

October 28th, 2024 03:46 PM

Thank you so much for your positive feedback, Donna. It's fulfilling to know that you appreciated my team's response time and problem-solving efforts. We strive to provide the best possible service to our clients at Flat Branch Home Loans....

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About

Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Mortgage Refinance

Specialities

Home Purchases

Home Refinances, Rate & Term, Cash-Out

Conventional Loans

FHA Loans

VA Loans

USDA Loans