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Lori Hines

Name: Flat Branch Home Loans
Address: 3332 Willow Knolls Dr, Peoria, Illinois, 61614
Telephone: +1-309-696-3329
Rating: 4.92

Senior Mortgage Banker | NMLS# 409929

Flat Branch Home Loans - Peoria, IL

4.92

(762)

Mortgage

Mortgage Loan Officer

Contact Info

(309) 696-3329

309-306-3476

Peoria, IL

https://flatbranchhomeloans.com/team/lori-hines

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Business Hours

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24 hours

Sat

24 hours

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24 hours

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4.92

(762)

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Experience.com

4.94

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4.97

(68)

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Lori and her team were such a joy to work with. They answered all of my questions quickly, and everybody I spoke with was beyond kind!

Reply from Lori Hines

February 16th, 2026 05:00 PM

Kaeli, I appreciate your kind words. I'm pleased to hear that you found working with my team and me to be enjoyable. It's great to know that we were able to assist you promptly with your questions and that our interactions met your expectations....

Lori, Bill, Garyn and the entire Flat Branch team are always very responsive to questions and helpful in their responses. This is my 3rd time using Flat Branch for a mortgage and I have recommended them to at least two other people who have...

Reply from Lori Hines

February 16th, 2026 03:02 PM

Samantha, thank you for your continued trust and for recommending Flat Branch Home Loans to others. I'm pleased to hear that our responsiveness and service have made each of your experiences positive. Your support and recommendations mean a...

Lori has been fantastic to work with. She is very thorough and walks you through every step of the process. She answers questions quickly and endures that you are satisfied at all times.

Reply from Owner

February 16th, 2026 03:02 PM

Kelly, I appreciate your positive feedback. It's encouraging to know that you found my approach thorough and the support helpful throughout the process. Ensuring your satisfaction is my top priority, and I'm always here to address any questions...

Every single lady in the Lori Hines team that we dealt with was amazing. They answered all of our questions. They were so tentative to everything we needed. We will recommend to anyone we can!

Reply from Lori Hines

February 14th, 2026 03:59 PM

Sarah, I appreciate your kind words about my team. I'm pleased to know that your questions were thoroughly addressed and that you felt well-supported throughout the process. Your willingness to recommend us means a lot. If there's anything...

Lori and her team were very responsive and they did an excellent job guiding us through the refinancing processes.

Reply from Lori Hines

February 13th, 2026 07:55 PM

Nicholas, I'm pleased to hear that you found the responsiveness and guidance helpful throughout the refinancing process. Ensuring a smooth and informed experience is important to me. If you need any further assistance or have additional questions,...

Great communication

Reply from Lori Hines

February 13th, 2026 05:12 PM

I appreciate your feedback, Collin. Clear communication is something I strive to provide, so I'm glad it made a positive impact on your experience. If there's ever anything else you need, I'm here to help.

Lori did a great job making sure that my client got into the best program to offer him a way to get into the home of his dreams thank you Lori!

Reply from Lori Hines

February 11th, 2026 03:56 PM

Kindi, I appreciate your kind words. It was important to me to find the right program to help your client achieve his dream of homeownership. Thank you for trusting me with this process. If you need any further assistance, I'm always here to...

Lori was easy to work with. She was very attentive and answered all my questions quickly and thoroughly. She made the process as easy as possible.

Reply from Lori Hines

February 11th, 2026 03:56 PM

Your feedback is greatly appreciated, Kelly. I'm pleased to hear that you found our interactions and the process straightforward. Ensuring you have all the information you need promptly is important to me. Should you have any more questions...

Communication is great! always working to the end to make sure closing happens

Reply from Lori Hines

February 11th, 2026 02:50 AM

Daniel, it's reassuring to know that you appreciate the communication throughout the process. Ensuring that each closing happens smoothly is a priority for me. If you have any more questions or need assistance in the future, feel free to reach...

Sending constant texts and emails asking for a review after someone buys a house and is more than likely very busy is pretty annoying. If you waited a week or so and didnt send daily notifications asking for a review it would look much better...

Reply from Lori Hines

February 11th, 2026 12:49 AM

Mikel, I appreciate your honesty about your experience with the follow-up texts and emails. I understand how this could feel overwhelming, especially during such a busy time. I'll definitely take your feedback into account to improve the process...

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About

Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Mortgage Refinance

Specialities

Home Purchases

Home Refinances, Rate & Term, Cash-Out

Conventional Loans

FHA Loans

VA Loans

USDA Loans