Logan Mead
Sr. Loan Officer
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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one was a tough one. But Logan hung in there and we finally got it closed. We have a very happy family.
Quick responses-kept me informed throughout-long process from contract to closing but all good
My loan officer Logan Mead took a vacation during my closing. Said he could do things with my budget, which was untrue switched all the numbers on a Friday two days before closing. $8000 increase up my monthly payment then no communication...
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Reply from Logan Mead
July 13th, 2026 08:14 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
What made it great was how they stayed with me during the whole process. It wasn't easy waiting on the irs transcripts. We pulled it out in the end. Without the support from them it wouldn't have happened!
Reply from Logan Mead
July 13th, 2026 08:36 PM
I'm really happy to hear that my support made a difference for you, James. Navigating the process can be challenging, and I'm glad we were able to work through it together. If there's anything else you need in the future, please don't hesitate...
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Logan was very easy to talk to and was very responsive. He made the loan experience smooth and easy.
Reply from Logan Mead
June 18th, 2026 03:21 PM
I'm glad to hear that you found the loan experience smooth and easy, Jordan. It's great to know that my communication was helpful to you. If there's anything else I can assist with in the future, please let me know.
I really appreciate the communications I received from Logan.
Oftentimes I would receive an out of office message from him. At the beginning and in the middle of the contract, that's ok-ish. However, lender didn't have docs to title for the client's mobile closing and it created a lot of chaos at the...
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Logan was especially great
Reply from Logan Mead
May 11th, 2026 05:00 PM
Thank you for your kind words, William. I'm pleased to hear that you had a positive experience. If there's anything else I can assist you with, feel free to let me know.
All was great with Logan. I was not impressed with the rest of the team. Once we went into final processing, communication and responsiveness was poor. I had to follow up with Logan in order to get information. I would use Logan again as long...
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He was available and communicated well with the client.
Reply from Logan Mead
March 27th, 2026 02:46 PM
It was great working with you as well Justin. I look forward to helping out the next one!
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing