Lisa Hartley
First Horizon Bank - Mobile, AL
My name is Lisa Hartley and I am a Mortgage Loan Officer for First Horizon Bank in the Mobile area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowl... Show More
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Online document submission
Ease of use of web portal
Communication by team members
Reply from Lisa Hartley
September 21st, 2024 01:17 PM
I'm thrilled to know that you've had a satisfactory experience, Brian! Your feedback regarding the online document submission, ease of use of our web portal, and communication by team members is truly appreciated. It's always my goal at First...
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Lisa produced multiple preapproval letters for us in a timely manner and kept us informed about the rate environment during the process.
Reply from Lisa Hartley
September 5th, 2024 03:08 PM
I'm thrilled to hear your positive feedback, Daniel! It was my pleasure to assist you throughout the process and ensure you were kept informed about the rate environment. I'm here for you anytime you need assistance in the future. Thanks for...
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Very friendly and very knowledgeable. Answered the phone every time I called with a question including weekends and after hours. Very grateful to Lisa Hartley and First Horizon in going through the process of buying this new home and going...
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Reply from Lisa Hartley
September 5th, 2024 03:10 PM
Doug, Thank you so much for this glowing review! I'm thrilled to hear that you were satisfied with my service and found me to be both friendly and knowledgeable. It was my pleasure to assist with your calls, regardless of the time of day. Helping...
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Lisa is the best. Very easy to work with and kept me on track with getting my loan approved and closed
Reply from Lisa Hartley
July 9th, 2024 03:42 PM
Thank you Stephen! It was a pleasure to work with you and Alicia. Please let me know if you need anything in the future!
Better communication skills. Standardized business hours. Answering phone calls. Being proactive and not waiting until the last minute. Double-checking work/forms/paperwork before due dates.
Easy to work with, available and made the process less stressful
Reply from Lisa Hartley
June 22nd, 2024 02:09 AM
I'm thrilled to hear you had such a positive experience! Your feedback is greatly appreciated. It was a pleasure working with you, and I'm delighted to know I could help make the process less stressful for you. Remember, I'm always available...
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We are so thankful for all that you have done to help us in our purchase. We appreciate the ease of the process and how everyone communicated with us and answered our questions in a timely manner. Everyone was so kind and knowledgeable. Thanks...
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Reply from Lisa Hartley
June 13th, 2024 12:52 PM
Thank you so much, Henry, for leaving such a wonderful review. It was my pleasure to assist you in your purchase and I'm thrilled to hear that you found the process easy and our communication effective. Your kind words mean a lot to me and...
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Lisa and her team were always professional and timely in their updates on the status of my mortgage loan. They respected the short time frame available to close before my contract expired and delivered a hiccup-free closing. Thank you
Reply from Lisa Hartley
May 31st, 2024 06:14 PM
I'm thrilled to hear you had such a positive experience with us at First Horizon Bank, Fred My team and I deeply value your time and always strive to provide seamless and efficient service. It was a pleasure to assist you with your mortgage...
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Lisa is a pro at what she does. She made the entire process very easy. We really appreciate her exceptional level of service. Thank You!
Reply from Lisa Hartley
May 20th, 2024 10:34 PM
I'm thrilled to hear that the process went smoothly for you, Chuck! Your kind words mean a lot to me. It was a pleasure assisting you and Lisa and I'm here if you ever need anything else. Thank you for choosing me and First Horizon Bank for...
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Lisa was great in everything she. Explained why certain things were need and others weren't. Would recommend her and first horizon to any one that asks.
Reply from Lisa Hartley
April 25th, 2024 03:10 PM
Thank you so much for your kind words, David. I'm delighted to hear that you and Angie had a positive experience with me at First Horizon Bank. Your satisfaction is my primary concern, and it's wonderful to hear that I was able to meet your...
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About
My name is Lisa Hartley and I am a Mortgage Loan Officer for First Horizon Bank in the Mobile area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
Products & Services
Mortgage Loan Officer
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Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.