Lisa Burkes
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Prepared wv ahead of time so there would not be any delays/surprises moving forward . Explained every step . Communicated with me throughout the entire process .
Reply from Lisa Burkes
August 11th, 2025 12:19 PM
I'm glad to hear that the preparation and communication helped make your experience smooth and straightforward. Ensuring everything is clear and minimizing surprises is something I focus on, and I'm happy it contributed positively to your process....
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Mrs.LisaDid her job she walked me through the process explained all the paperwork and kept me informed on my progress and most important she always answered my calls and explained to me any concerns I had I truly believe I had your best agent...
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Reply from Lisa Burkes
August 4th, 2025 12:00 PM
Thank you, Regina, for your kind review. I'm glad to hear that you felt well-supported throughout the process. Keeping you informed and addressing any concerns is important to me, and I'm pleased to know that it made a difference for you. Your...
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I had an incredible experience with Lisa Burkes, and I just had to share how impressed I was with their customer service. From start to finish, the staff was friendly, professional, and truly committed to making sure we were taken care of....
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Reply from Lisa Burkes
August 2nd, 2025 12:59 PM
I'm truly grateful for your thoughtful review, Catricia. It's wonderful to know that you found the experience both seamless and supportive. Providing customer service with genuine care and professionalism is what I strive for, so your kind...
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Lisa explained every step of the way...very communicative throughoutthe throughout the whole process!
Reply from Lisa Burkes
July 30th, 2025 03:30 PM
Thank you, Neeley, for sharing your experience with me. I'm glad to hear that my explanations and communication throughout the process were helpful to you. It's important to me that everything is clear and understandable for my clients. If...
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Very communicative, helpful and pleasant. Would definitely recommend her to others.
Reply from Lisa Burkes
July 26th, 2025 07:38 PM
Thank you, Karey, for your kind words. I'm delighted to hear that you found the experience communicative, helpful, and pleasant. Your recommendation means a lot to me. If there's anything more I can do for you in the future, please don't hesitate...
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As always Lisa and her team are professional and thorough and will get you to the closing table on time. Thank you again for a transaction well done.
Reply from Lisa Burkes
July 24th, 2025 03:57 PM
Thank you for your kind words, Helena. I'm glad to hear that you found the process both professional and thorough. Achieving a timely closing is always a priority, and I'm pleased that everything went smoothly for you. If there’s anything else...
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Lisa and Amanda always got back with you when you had a question they both were very professional people it was a pleasure to work with them
Reply from Lisa Burkes
July 24th, 2025 02:07 AM
Thank you, David, for taking the time to share your experience. I'm so pleased to hear that both Amanda and I could assist you effectively and that our communication met your expectations. It was truly a pleasure working with you, and I appreciate...
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I just want to take the time to thank Lisa Burkes & her team. Everyone was so helpful, kind , and very communicative , me and my husband are glad we had the opportunity to work with Lisa and her team. They truly go above and beyond ! Lisa helped...
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Reply from Lisa Burkes
July 20th, 2025 03:03 AM
Thank you so much, Vanessa, for sharing your experience. I'm grateful that you and your husband felt supported during the process. It's wonderful to hear that the communication and efforts made a positive impact for you both. Helping you close...
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Easy communication and great advice.
Reply from Lisa Burkes
July 15th, 2025 03:14 PM
I'm delighted to hear that you found the communication easy and the advice helpful, Michelle. It's important to me that clients feel supported throughout the process. If you ever have more questions or need further assistance, don't hesitate...
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Lisa and her team are awesome everyone over there is so nice and helpful 10/10 would highly recommend!
Reply from Lisa Burkes
July 15th, 2025 12:34 AM
Thank you, Jesus, for your kind words. I'm grateful to hear that you found everyone helpful and that you'd recommend my services. It was truly a pleasure working with you, and I'm delighted we could provide the support you needed. If there's...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
mortgage financing
FHA, Conventional, USDA ,VA, Cash-out Refi, Refinances
One Time Close
2 to 1 Buydown
Down Payment Assistance
Mortgage Lending
FHA Loans
VA Loans
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 269988
Hobbies
- Open Houses
- Spending Time with Grandbabies and Great Great Grandbaby
- Helping Families on the weekend apply for Mortgage Financing
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