Lisa Burkes
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
I want to take a moment to share my fantastic experience with Lisa, my loan officer, and her incredible team. From start to finish, their communication was exceptional. They were quick, responsive, and always kept me informed and up to date...
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Reply from Lisa Burkes
July 4th, 2025 11:28 AM
I'm thrilled to hear about your fantastic experience, Tricia. It was a pleasure working with you, and I’m glad that our communication and support made the process smooth and enjoyable for you. Your confidence and peace of mind are very important...
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Communication guidance and going above and beyond
Reply from Lisa Burkes
July 3rd, 2025 04:35 PM
Thank you, Jackson, for your review. I'm thrilled to hear that you appreciated the communication and guidance. Going above and beyond for clients like you is always my goal. If you need any further assistance, please feel free to reach out.
Lisa Burkes and her team were exceptional to deal with. The home buying process can be stressful but they made it pleasant and enjoyable . They had a very short time to get it done and did it like champs. I will be using her again if I should...
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Reply from Lisa Burkes
July 3rd, 2025 01:25 PM
I'm thrilled to hear that your home buying experience was pleasant and enjoyable. It was a pleasure assisting you through the process, and I'm glad we could meet your expectations in a timely manner. Thank you for your kind words, and I look...
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very professional and helpful had a great experienc.
Reply from Lisa Burkes
June 29th, 2025 07:29 PM
I'm thrilled to hear that you had a great experience and found the service professional and helpful. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words, Louis.
This was scary but very exciting , and Lisa was very thorough with every step of this process, answered all questions and always kept us updated. So efficient that we closed on a our new property 2 days before of what it was originally scheduled....
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Reply from Lisa Burkes
June 28th, 2025 11:37 AM
I'm thrilled to hear that your experience was both exciting and successful. It was my pleasure to guide you through the process and ensure everything was handled efficiently. Congratulations on closing ahead of schedule on your new property!...
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Lisa was always available to answer questions and keep us on the right track!
Reply from Lisa Burkes
June 21st, 2025 03:36 AM
I'm thrilled to hear that I could assist you effectively and keep things on track. Your feedback is greatly appreciated, and it was a pleasure working with you at Highlands Residential Mortgage, Ltd. Thank you for your kind words!
Lisa and her team were just incredible. As first time homebuyer, there's so many terms that just weren't clicking for us but they made sure we understood at every step. Very personable, kind ladies at highlands mortgage!
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Reply from Lisa Burkes
June 19th, 2025 11:26 AM
I'm thrilled to hear that you had a positive experience with our team at Highlands Residential Mortgage. Ensuring that first-time homebuyers like yourself feel informed and comfortable throughout the process is a priority for us. Thank you...
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You went above and beyond to close the loan in 12 days.
Reply from Lisa Burkes
June 17th, 2025 02:32 AM
I'm thrilled to hear that we were able to close the loan in such a short time frame. It was my pleasure to assist you throughout the process. Thank you for your kind words and trust in Highlands Residential Mortgage, Ltd.
Lisa Burkes. Felt like my best friend was taking care of me. Easy process and very quick.
Reply from Lisa Burkes
June 14th, 2025 11:22 PM
I'm thrilled to hear that you felt so comfortable throughout the process, Shannon. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd., and I'm glad to know the process was easy and quick for you. Thank you for your kind...
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Communication! Top notch 👌 . Thats one of the hardest things to find in this business and Lisa and her team made sure to communicate to everyone throughout the process.
Reply from Lisa Burkes
June 13th, 2025 02:27 PM
I'm thrilled to hear that you were pleased with the communication throughout the process. It was a pleasure to assist you, and I appreciate your kind words about our team's efforts.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
mortgage financing
FHA, Conventional, USDA ,VA, Cash-out Refi, Refinances
One Time Close
2 to 1 Buydown
Down Payment Assistance
Mortgage Lending
FHA Loans
VA Loans
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 269988
Hobbies
- Open Houses
- Spending Time with Grandbabies and Great Great Grandbaby
- Helping Families on the weekend apply for Mortgage Financing
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