Lisa Burkes
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Lisa and her team went above and beyond! They are very knowledgeable, work quickly, amazing personalities, and real people doing their best to help others out. I, one hundred percent recommend Lisa, and her team.
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Reply from Lisa Burkes
November 3rd, 2025 10:02 PM
I'm grateful for your high recommendation, Thomas. It's fulfilling to know that you appreciated the effort and dedication from me and my team. We strive to bring both expertise and genuine support to every client interaction. If you ever need...
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I had the best team helping us to achieve our goal of purchasing our home, I'm so grateful for everyone who helped us
Reply from Lisa Burkes
October 27th, 2025 01:29 PM
I'm truly pleased to know that you felt well-supported by the team throughout your home purchasing journey. It's important to me that you felt gratitude for everyone who assisted along the way. Should you have any more questions or need further...
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I've bought several houses in my time, but Lisa and her team made this buying experience one of the best and smoothest home buying process I've ever experienced . Thank you so much!
Reply from Lisa Burkes
October 5th, 2025 12:18 PM
It's wonderful to hear that you found the home buying process with me and my team to be one of the best and smoothest you've experienced, Christopher. Making sure that everything flows seamlessly is always my priority. Thank you for your kind...
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LISA is great at what she does! She closed the file for us two weeks early and was always there to communicate and answer any questions that my clients had. I highly recommend her to anyone looking for a trustworthy, knowledgeable mortgage...
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Reply from Lisa Burkes
October 3rd, 2025 12:53 PM
It's fantastic to hear that closing the file two weeks early and staying communicative made a positive impact for you and your clients. I aim to ensure that every step of the process is handled with care and transparency. Thank you for recommending...
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Keep us updated all the time. Communication was excellent and fast responses.
Reply from Lisa Burkes
September 1st, 2025 02:18 PM
Marvin, I'm glad to hear that you appreciated the consistent communication and quick responses. Keeping you updated throughout the process is very important to me, and I'm pleased it made a positive difference for you. If there's anything more...
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It was great because everything was explained clearly, the process was easy, and I felt genuinely cared for the entire time.
Reply from Lisa Burkes
September 1st, 2025 10:05 AM
Mauricio, I'm very happy to hear that you felt the process was clear and straightforward. Ensuring you understood each step and felt genuinely cared for is incredibly important to me. I appreciate your feedback, and if you have any more questions...
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Working with Lisa was an absolute pleasure! She was professional, knowledgeable, and made the entire loan process smooth and stress-free. Lisa always took the time to answer our questions and kept us updated every step of the way! I truly appreciate...
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Reply from Lisa Burkes
August 30th, 2025 09:36 PM
Timothy, it was truly a pleasure to work with you as well. I'm grateful for your kind words and am glad to know that you felt the loan process was smooth and stress-free. Ensuring you were informed and comfortable every step of the way is important...
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Kept me well informed and let me know everything that needed to be done to secure the loan
Reply from Lisa Burkes
August 27th, 2025 02:22 PM
I'm pleased to hear that you felt well-informed throughout the loan process, Joseph. Keeping everything clear and ensuring you know what needs to be done is a priority for me. If you ever have any questions or need further assistance in the...
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Resiliency and persistence
Reply from Lisa Burkes
August 14th, 2025 10:29 AM
Thank you, James, for recognizing the resilience and persistence in my work. I strive to bring these qualities to every interaction, and I'm glad they stood out to you. If there's anything else you'd like to share or discuss about your experience,...
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Lisa and her team are amazing! They took care of me, treated me like a close friend. I'm so grateful for Lisa and her team! Words will not do justice. Thank you so much!!
Reply from Lisa Burkes
August 11th, 2025 01:33 PM
Thank you, Lillian, for your heartfelt words. I'm truly touched to hear that you felt so well-cared for by me and my team. It's wonderful to know that our efforts made such a meaningful impact on your experience. Your gratitude means a lot,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
mortgage financing
FHA, Conventional, USDA ,VA, Cash-out Refi, Refinances
One Time Close
2 to 1 Buydown
Down Payment Assistance
Mortgage Lending
FHA Loans
VA Loans
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 269988
Hobbies
- Open Houses
- Spending Time with Grandbabies and Great Great Grandbaby
- Helping Families on the weekend apply for Mortgage Financing
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