LaVonne Reynolds
Mortgage Loan Officer | NMLS 576165
LaVonne is a Veteran banker with over 25 years of banking experience and has been with Stock Yards Bank & Trust since 2020. She is your hometown girl, growing up and living in the Cincinnati area her entire life. At a young age, LaVonne rea... Show More
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9 AM to 4 PM
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9 AM to 4 PM
Thu
9 AM to 4 PM
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Reviews from Web
LaVonne is an absolute professional. She was clear and timely in get communications and she was available to answer any questions I had. As a first time loan seeker, she calmed my nerves with solid information and her professionalism.
Reply from LaVonne Reynolds
December 31st, 2025 04:30 PM
Patricia, I'm glad to hear that my communication and availability were helpful during your first loan process. Providing clear and timely information is important to me, especially when it's about calming any concerns you might have. Your feedback...
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Lavonne, the mortgage loan officer thoroughly explained the forgiveable loan process and responded quickly to questions regarding the application. She was professional, proficient and friendly.
Reply from LaVonne Reynolds
December 24th, 2025 05:35 PM
Annie, I'm pleased to know that my explanations on the forgivable loan process were clear and helpful for you. Ensuring prompt and effective communication is important to me, so I appreciate your acknowledgment of that. It's great to hear you...
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LaVonne was very clear on documents required. I really appreciate it that it kept me from having to go back-and-forth and pull more documents. I had everything I needed on my first submission. She was very patient with me when it comes to using...
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Reply from LaVonne Reynolds
December 23rd, 2025 05:15 PM
Rosemary, it's wonderful to hear that the clarity on document requirements made the process easier for you. It's my aim to ensure everything is clear from the start, so you don't have to go through unnecessary back-and-forth. I'm pleased to...
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LaVonne was so nice and very patient with answering any questions and concerns we have regarding the loan process. She was very professional and knowledgeable about how the loan process work, she was able to get us a great interest rate. LaVonne...
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Good customer service
Reply from LaVonne Reynolds
December 21st, 2025 08:10 PM
Thank you for highlighting the customer service, Mykasha. I strive to provide a positive experience, and your feedback is valued. I'm here if you need any further assistance.
I worry taking money from a corporation or institution I don't know, but LaVonne explained very well the steps that was needed. I think I felt the trust.
Reply from LaVonne Reynolds
December 21st, 2025 02:13 PM
Mary, I appreciate you sharing your experience and am glad that my explanations helped build trust. It's important to me that you feel comfortable and informed throughout the process. Thank you for taking the time to leave a review and for...
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Great communication, easy process and very pleasant.
Reply from LaVonne Reynolds
December 19th, 2025 06:03 PM
I'm glad to hear you found the communication effective and the process smooth and pleasant, Crissandra. It's important to me that your experience is positive and straightforward. Your feedback is greatly appreciated, and thank you for choosing...
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The communication was excellen.
Reply from LaVonne Reynolds
December 19th, 2025 10:01 PM
I'm grateful to learn that you found the communication to be excellent, Andrian. It's essential for me that your experience is as seamless and effective as possible. Thank you for your feedback and for choosing Stock Yards Bank & Trust.
At times it seemed a bit tedious. Responding numerous times to duplicate information, Don't know if four months is a typical period to get a mortgage, since we haven't done that for 30 years. However, we're happy to now have the mortgage, and...
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Reply from LaVonne Reynolds
December 4th, 2025 04:42 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
great communication and follow up
fast processing of application
Reply from LaVonne Reynolds
November 27th, 2025 07:08 PM
I'm pleased to hear that you appreciated the communication and follow-up throughout the process, Bartlomiej. It's always my goal to ensure a smooth and efficient experience, and I'm glad the application processing met your needs. Thank you...
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About
LaVonne is a Veteran banker with over 25 years of banking experience and has been with Stock Yards Bank & Trust since 2020. She is your hometown girl, growing up and living in the Cincinnati area her entire life. At a young age, LaVonne realized that she had a passion for helping others, and she continues to have that passion today. She advocates for her clients to ensure that their financial needs are met and gets joy knowing that she’s helped them achieve their goals. When not working, you can find LaVonne shopping or spending time with her daughter, Khalilah, and her church family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Adjustable Rate Mortgages
USDA Loans
Cash-Out Refinances
Specialities
Right at Home
Conventional
FHA Loans
VA Loans
Rural Housing (RHS) Loans
Jumbo loans
Bridge Loans
Lot Loans
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Licenses
- NMLS 576165
Disclaimer
2024 Stock Yards Bank & Trust. All rights reserved. Routing Number: #083000564. Member FDIC, Equal Housing Lender