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Laura Roberts, Ruoff Mortgage - Senior Loan Officer | NMLS# 1955766 | Ruoff Mortgage NMLS# 141868 in Kokomo, IN
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Laura Roberts, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1955766 | Ruoff Mortga...

Ruoff Mortgage - Kokomo
Company Logo
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(260) 999-6200
Kokomo, IN
https://www.ruoff.com/lauraroberts
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
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    Greg T
    Posted on May 1st, 2026 01:45 PM
    Great experience!!!
    Reply from Owner
    May 5th, 2026 03:53 PM
    I'm grateful for your feedback, Greg! It's wonderful to hear that you had a great experience. If you ever need anything else, feel free to reach out. Many blessings, Laura
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    Gregory A T
    Kokomo, IN
    Posted on May 1st, 2026 01:42 PM
    Laura has been one of the best professionals in any profession that I have worked with and I would and will recommend her all that ask.
    Reply from Laura Roberts, Ruoff Mortgage
    May 5th, 2026 03:56 PM
    Greg, thank you so much for your kind words — they truly mean a lot to me. 💛 I’m so glad you had a great experience, and I’m grateful you trusted me to be part of it.Your recommendation means more than you know, and I’m always here if you...
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    Derek S
    Posted on April 24th, 2026 03:31 PM
    Made everything easy, understandable. If there was issues she helped us figure things out fast.
    Reply from Owner
    May 5th, 2026 01:41 PM
    I'm happy to know that I could make the process easy and understandable for you, Derek. It's great to hear that I was able to help you quickly resolve any issues. Thank you for trusting me with your mortgage needs at Ruoff Mortgage!
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    Derek S
    KOKOMO, IN
    Posted on April 24th, 2026 03:29 PM
    The communication. Most communication with others is either lacking or they communicate but its spotty and the timing is wonky, ur communication was always there. Email phone text it didnt matter what type and it didnt matter when. If we had...
    read more
    Reply from Laura Roberts, Ruoff Mortgage
    April 24th, 2026 06:44 PM
    I'm grateful for your feedback, Derek. It's reassuring to know that my communication met your needs effectively, regardless of the time or method. I'm pleased I could help make the home buying process smoother for you both. If there's anything...
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    Heather B
    KOKOMO, IN
    Posted on April 24th, 2026 03:05 PM
    Laura was very friendly, knowledgeable and helpful. Any and all questions she would answer or find the answer for. She was set out to help us in our loan process along the way.
    Reply from Laura Roberts, Ruoff Mortgage
    April 24th, 2026 06:46 PM
    I'm grateful for your kind words, Heather. I'm glad I could assist you by answering your questions and supporting you throughout the loan process. If there's anything else you need, please feel free to reach out. Wishing you many blessings...
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    Brittany T
    Posted on April 5th, 2026 04:02 PM
    Laura Roberts, Ruoff Mortgage has received a review with 5 star rating from Brittany T
    Reply from Owner
    April 8th, 2026 05:32 PM
    Thank you, Brittany, for the positive rating. It’s appreciated, and if there's anything I can assist you with in the future, please reach out. – Laura
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    Brittany L T
    Walton, IN
    Posted on April 5th, 2026 04:01 PM
    Very professional, easy communication, and made our complicated situation go smoothly.
    Reply from Laura Roberts, Ruoff Mortgage
    April 8th, 2026 05:34 PM
    I’m so glad to hear that I was able to help make things feel a little less overwhelming for you. 💛 That truly means a lot to me. I always want my clients to feel supported and informed every step of the way, so I’m happy that came through...
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    Everett V
    Kokomo, IN
    Posted on March 24th, 2026 04:01 PM
    Everything went smoothy with Laura and Ruoff for the new home in Kokomo.
    Reply from Laura Roberts, Ruoff Mortgage
    March 26th, 2026 03:57 PM
    Everett, it's wonderful to hear that everything went smoothly with your new home purchase in Kokomo. I strive to facilitate a seamless process and am pleased that you had a positive experience with Ruoff Mortgage. Thank you for allowing me...
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    Mary R B
    Kokomo, IN
    Posted on March 9th, 2026 01:49 PM
    It was scary being long distance but Laura and team seemed to be just a phone call away
    Reply from Laura Roberts, Ruoff Mortgage
    March 10th, 2026 01:10 PM
    Thank you Mary for your wonderful review! I'm happy you felt that I was just as close as a phone call. I know logistics were a tough part of this process but I'm glad you felt supported throughout. I'm blessed to be a small part of your journey...
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    Jodi L P
    Kokomo, IN
    Posted on February 24th, 2026 04:28 PM
    Refinancing process was easy.
    Reply from Laura Roberts, Ruoff Mortgage
    February 24th, 2026 04:49 PM
    I'm glad to hear the process went smoothly for you, Jodi. If you have any further questions or need assistance down the line, please don't hesitate to get in touch. Thank you for trusting me with your refinancing needs – Laura
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Mortgage Refinance
    USDA Loans
    Cash-Out Refinances
    Specialities
    Mortgage Lending
    First Time Homebuyer
    Down Payment assistance loans
    FHA
    VA
    Conventional
    USDA
    Renovation lending
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    Positions
    • Ruoff Mortgage - Senior Loan Officer
      Dec 4th, 2023 - Current
    Memberships
    • Access 1111 Lifegroup
    • Galveston First Baptist Church - Life Group Leader
    • RACI Community Outreach Committee
      • View All
    Addresses and Serving Areas
    Primary Serving Area
    Kokomo, IN
    Other Serving Areas
    Tipton, IN
    Russiaville, IN
    Greentown, IN
    Peru, IN
    Sharpsville, IN
    Atlanta, IN
    View All

    Year Started

    1990

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 1955766
    Awards
    Achievements
    • RACI Honor Affiliate of the year 2025
    Hobbies
    • Faith, Family and Fishing
    • Leading my Life Group
    • Being very active in my Church
      • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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