Top 5%
Laura Roberts, Ruoff Mortgage
Senior Loan Officer | NMLS# 1955766 | Ruoff Mortga...
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Laura was super quick to respond and was understanding about my situation since I work nights. She also helped me understand what I was doing since this is my first ever home loan.
Reply from Laura Roberts, Ruoff Mortgage
July 6th, 2026 06:31 PM
Thank You Korbin for your kind words! It was a pleasure working with you and helping you thru the process of becoming a home owner! I wish you many happy memories in your new home and if I can help with anything in the future, please let me...
read more
Laura Roberts, Ruoff Mortgage has received a review with 5 star rating from Ashley A
Reply from Owner
June 30th, 2026 01:31 PM
Thank you so much for the 5-star review! 💛 I'm truly grateful you chose me to help with your financing. It was a pleasure working with you, and I wish you all the best in your new home. If you ever need anything in the future, I'm always here...
read more
From start to finish, the experience was excellent! Thank you so much, Laura, for guiding us through this entire process.
Reply from Laura Roberts, Ruoff Mortgage
June 24th, 2026 06:17 PM
Thank you so much, Ashley, for your kind words! 💛 It was truly a pleasure helping you through this journey. Buying a home is such an exciting milestone, and I’m so grateful you trusted me to be part of it.I’m thrilled everything went smoothly...
read more
Laura is the best ! This was my first time buying a home and didn't understand to much of it but Laura made it exceptionally easy for me. I couldn't thank her enough !
Reply from Laura Roberts, Ruoff Mortgage
May 29th, 2026 07:55 PM
Aww, thank you so much for your kind words! 💛 It was such a blessing to be a part of this journey with you. Watching you become a homeowner has been so exciting, and I'm honored that you trusted me to help guide you through the process. I...
read more
It was comfortable, easy and I felt safe with the transaction thanks to Laura.
Reply from Laura Roberts, Ruoff Mortgage
May 13th, 2026 03:34 PM
I'm grateful to hear that you felt comfortable and safe with the transaction, Joe. It's important to me to ensure an easy process for my clients. Thank you for your trust in me at Ruoff Mortgage!
Good at every step of the
Reply from Laura Roberts, Ruoff Mortgage
May 13th, 2026 03:34 PM
I'm grateful for your review, Carrie. It's nice to know that you felt supported at every step of the process. If you have any future needs or questions, I'm here to help. Thank you for choosing me at Ruoff Mortgage!
communication was great and the drive to help. Make sure things got done.
Reply from Laura Roberts, Ruoff Mortgage
May 5th, 2026 08:53 PM
Thank you so much — that really means a lot! 💛 I always try to stay on top of things and keep everything moving, so I’m really glad you felt that. It was a pleasure working with you and I'm so happy for you and Brek! Please let me know if...
read more
Great communication
Reply from Laura Roberts
May 5th, 2026 08:55 PM
Thank you!! I'm so happy for you and Sam. If I can help with anything in the future don't hesitate to reach out! - Laura
Laura great loan associate. I have never worked with another one who was not only helpful in obtaining my loan but she made me feel that she enjoyed doing so. I would give her 20 stars if I could above so I will do it here. 20 STARS FOR LAURA.!!!...
read more
Reply from Owner
May 5th, 2026 03:51 PM
Kathy, thank you so much for your kind words — and the “20 stars”! 💛 That truly made my day. I’m so glad you felt supported and taken care of throughout the process, because that’s always my goal.I’m really grateful you chose to work with...
read more
Customer service
Reply from Laura Roberts, Ruoff Mortgage
May 5th, 2026 03:53 PM
Kathryn, I appreciate your feedback on my customer service. It's important to me to ensure a positive experience for all my clients.
blessings, Laura
21–30 of 169
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
USDA Loans
Cash-Out Refinances
Specialities
Mortgage Lending
First Time Homebuyer
Down Payment assistance loans
FHA
VA
Conventional
USDA
Renovation lending
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Ruoff Mortgage - Senior Loan OfficerDec 4th, 2023 - Current
Memberships
- Access 1111 Lifegroup
- Galveston First Baptist Church - Life Group Leader
- RACI Community Outreach Committee
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1990
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 1955766
Awards
Achievements
- RACI Honor Affiliate of the year 2025
Hobbies
- Faith, Family and Fishing
- Leading my Life Group
- Being very active in my Church
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us