Laura Ritchie, Ruoff Mortgage

Name: Ruof Mortgage
Address: 561 West Connexion Way Suite 3, Columbia City, Indiana, 46725
Telephone: +1-260-433-5356
Rating: 4.97

Loan Officer | NMLS# 1278195 | Ruoff Mortgage NMLS...

Ruoff Mortgage - Columbia City +1

4.97

(155)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 433-5356

Columbia City, IN

https://www.ruoff.com/lauraritchie

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.97

(155)

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4.97

(121)

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5.0

(33)

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The fact that she was willing to talk to me at late nights due to my schedule. If I had questions she'd always answer with a cheerful tone and never really made this hard for me to understand.

Reply from Owner

August 6th, 2025 09:23 PM

I'm really glad to hear that my flexibility and cheerful communication helped make the process easier for you. I understand how demanding schedules can be, so I'm pleased I could assist when it worked best for you. Thank you, Jason, for entrusting...

The fact that she was willing to talk to me at late nights due to my schedule. If I had questions she'd always answer with a cheerful tone and never really made this hard for me to understand.

Reply from Laura Ritchie, Ruoff Mortgage

July 23rd, 2025 02:08 PM

It's wonderful to know that my availability made a positive impact on your experience. I understand that schedules can be hectic, and I'm glad I could be there when you needed it. I'm grateful for your kind words. Thank you for choosing Ruoff...

Just following through the whole process and keeping it simple. The beautiful board at the end was a real surprise! Thank You!

Reply from Laura Ritchie

August 1st, 2025 04:28 PM

I'm delighted that you appreciated the straightforward process and the surprise at the end. It means a lot to know that these touches made your experience with Ruoff Mortgage enjoyable. Thank you for your kind words, Benjamin!

Laura Ritchie, Ruoff Mortgage has received a review with 5 star rating from Christie B

Reply from Owner

August 6th, 2025 09:23 PM

Christie, I'm thrilled to hear that your experience was such a positive one. It was truly my pleasure to assist you with your loan, and I'm grateful for your trust in the process. Your feedback means a lot to me—thank you for taking the time...

Laura took over my loan and the process was better than I could have hoped for! Thank you so much Laura!

Reply from Laura Ritchie

July 14th, 2025 02:26 PM

I'm so pleased to hear that the process exceeded your expectations. It was a pleasure taking over your loan and guiding you through it. Thank you for your kind words, Christie, and for trusting me with your mortgage needs at Ruoff Mortgage!

Everything went very smoothly and communication was great.

Reply from Laura Ritchie

June 6th, 2025 11:36 PM

I'm thrilled to hear that everything went smoothly and that you found the communication to be great. It was a pleasure assisting you, and I appreciate your positive feedback.

Laura was great and kept me updated with everything. I had a lot of questions but she made me feel comfortable and confident after each phone call. She definitely had my best interest at heart because I wasn’t that knowledgeable. I’m so happy...

Reply from Owner

August 6th, 2025 09:24 PM

I'm really glad to hear that you felt comfortable and confident throughout the process, Devita. It's important to me that everyone feels supported, especially when buying a home can be overwhelming. I'm thrilled that I could be there to guide...

Laura was very detailed and helped me through the entire process. I had a lot of questions and she answered them all and made me confident along the way. She had my best interest with everything and made me knowledgeable before making any decisions....

Reply from Laura Ritchie

May 29th, 2025 10:53 AM

I'm thrilled to hear that you felt supported and informed throughout the process. It was my pleasure to assist you and ensure you felt confident in your decisions. Thank you for your kind words and for trusting me with your mortgage needs.

Working with Laura was an absolute pleasure. She was responsive, helpful, and highly efficient throughout the entire process. Her professionalism and positive attitude made the experience smooth and enjoyable. I would highly recommend Laura...

Reply from Owner

August 6th, 2025 09:25 PM

Thank you so much for your kind words, Tracie. I'm truly glad to hear that you found the process smooth and enjoyable. Being responsive and helpful is important to me, and I'm pleased that it made a positive difference for you. Your recommendation...

Reply from Laura Ritchie

May 22nd, 2025 11:56 AM

I'm thrilled to hear that your experience was smooth and enjoyable. It was a pleasure assisting you, and I appreciate your kind words and recommendation. Thank you for choosing Ruoff Mortgage!

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About

Additional Licenses: NMLS# 1278195 | OH - MLO-OH.1278195. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

Specialities

FHA

USDA

Down Payment Assistance

Conventional

Loan origination

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