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Laura Mullen, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1700 E. Wabash St., Frankfort, Indiana, 46041
Telephone: +1-765-233-8818
Rating: 4.95

Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

Ruoff Mortgage - Frankfort

4.95

(447)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 233-8818

Frankfort, IN

https://www.ruoff.com/lending-centers/frankfort

Location & Business Hours

Business Hours

Fri

8:30 AM to 4:30 PM

Sat

closed

Sun

closed

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4.95

(447)

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Experience.com

4.94

(319)

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4.98

(127)

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Laura was great during the whole process and kept me informed every step of the way. I felt like my situation was difficult but Laura was able to get me pre-approved in a day and closed in a little over a month. It was a smooth, easy process....

Reply from Laura Mullen, Ruoff Mortgage

March 9th, 2026 12:47 PM

I'm pleased to hear that you felt well-informed throughout the process, Jami. Navigating situations like yours and getting you pre-approved quickly is what I aim for. I'm glad everything went smoothly and within a good timeframe. If there's...

Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Keaton M

Reply from Owner

March 9th, 2026 12:48 PM

Keaton, I appreciate your positive rating. Thank you for your support!

Being consistently transparent and honest proved highly beneficial, as it facilitated openness about all necessary steps to finalize the loan.

Reply from Owner

March 9th, 2026 12:47 PM

I appreciate your recognition of the importance of transparency and honesty throughout the loan process, Brian. Ensuring clear communication and openness is a key priority for me, and I'm glad it contributed positively to your experience. If...

Being consistently transparent and honest proved highly beneficial, as it facilitated openness about all necessary steps to finalize the loan.

Reply from Laura Mullen, Ruoff Mortgage

March 4th, 2026 12:08 PM

Brian, I appreciate your feedback and am pleased to hear that transparency and honesty were helpful throughout your loan process. If there’s anything more I can assist you with, feel free to reach out. Thank you for taking the time to share...

Ruoff mortgage in Frankfort Indiana is a truly great business to finance a home with and Laura Mullen and her assistant Rosa are why. They make it as simple and as painless as such an endeavor can be. They answer any questions you have promptly...

Reply from Owner

March 12th, 2026 10:12 AM

Faith, thank you for such a complimentary review, and for your kind words about how Rosa and I work together. It's rewarding to know that our efforts to simplify the home financing process have had a positive impact on your experience. Should...

Laura was phenomenal. Held my hand and walked me through the process.

Reply from Laura Mullen, Ruoff Mortgage

February 25th, 2026 08:11 PM

Faith, I'm pleased to know you felt well supported during the process. Guiding you step by step was my goal, and I'm glad I could be of assistance. If you have any other questions or need further help, feel free to reach out. Thank you for...

Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Taylor S

Reply from Owner

May 23rd, 2023 02:31 AM

Hi, Taylor. Thanks for the stars rating!

Excellent to work with Laura.

Reply from Laura Mullen, Ruoff Mortgage

February 18th, 2026 06:08 PM

I appreciate your feedback and am glad to know you had a positive experience working with me, Taylor. If you have any further needs or questions in the future, don't hesitate to reach out.

Laura and her team were great to work with in this process. Laura was amazing at helping us find the best r*te and helping guide us through going through the loan process. This was our second time working with Laura and if we refinance down...

Reply from Laura Mullen, Ruoff Mortgage

February 18th, 2026 06:08 PM

I appreciate you choosing to work with me again, and I'm glad to know that you found the rate and guidance helpful during the loan process. It's always helpful to be part of your journey, and I'm here if you need support with anything else...

Laura was kind, knowledgeable and dedicated! She was so quick to respond even on evenings and weekends. It was just so easy to work with her!

Reply from Laura Mullen, Ruoff Mortgage

February 17th, 2026 06:08 PM

Tenley, I'm really pleased to hear that you found my support both responsive and helpful, especially during the busier times. It was a pleasure to work with you, and I’m here should you have any more questions or need further assistance. Thank...

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About

I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Residential First Mortgage Loans

Conventional Loans