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Laura Mullen, Ruoff Mortgage - Senior Loan Officer | NMLS# 500688 | Ruoff Mortgage NMLS# 141868 in Frankfort, IN
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Laura Mullen, Ruoff Mortgage

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Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

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I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA,... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 4:30 PM
Sat
closed
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • google
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    Ivve W
    Posted on August 24th, 2023 01:33 AM
    Laura has helped us buy 2 houses now and has been nothing but amazing through both experiences! She’s easy to get ahold of and will answer any and all question I may have, even years after purchasing the home. You won’t find anyone better!
    Reply from Owner
    February 5th, 2024 07:06 PM
    Thanks so much!!!
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    Ivve M B
    Mulberry, IN
    Posted on August 20th, 2023 07:57 PM
    Laura was always quick to answer my calls, texts, and emails.
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    August 21st, 2023 01:17 PM
    It was great to work with you again on your new home purchase!
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    Jovani G
    Frankfort, IN
    Posted on August 19th, 2023 03:02 PM
    We had a great experience with Laura. She definitely did an amazing job answering all of our questions in a timely manner and made sure that we understood everything throughout the process. The professionalism demonstrated by Laura was phenomenal....
    read more
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    August 21st, 2023 01:18 PM
    Wow! Thank you so much for the super kind words! It was my honor to help you with your new home loan. I'm so excited for you both. I love your new home and your new neighborhood!
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    Emma P L
    Indianapolis, IN
    Posted on August 17th, 2023 04:54 PM
    Laura was extremely communicative and made sure that if I had any questions she made sure she answered them in a time let manner and she was always incredibly kind and informative during the process!
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    August 21st, 2023 01:19 PM
    Thanks Emma! I'm so glad I got to meet you face to face at closing. I hope you love your new home!
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    Kalah R C
    Frankfort, IN
    Posted on August 15th, 2023 05:13 PM
    Laura is the best! The whole process was so smooth and easy.
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    August 15th, 2023 07:35 PM
    You are so sweet! Congrats again on being a homeowner!
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    Jarod D M
    Kokomo, IN
    Posted on August 15th, 2023 01:54 PM
    The only thing I would change is to have more phone conversations and less emailing.
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    August 15th, 2023 07:36 PM
    Thanks Jarod! I'll make a note of that. Enjoy your new house. It's beautiful!
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    Jessica S
    Posted on August 14th, 2023 05:02 PM
    Laura was wonderful. She got us preapproved and to closing quickly. She was there to answer questions every step of the way and was prompt on communication. She made buying our first home not so scary. Highly recommend!
    Reply from Owner
    October 11th, 2023 10:26 AM
    Thank you, Jessica, for the wonderful review! I'm so glad I could make the process of buying your first home less intimidating. If you have any questions in the future, please don't hesitate to reach out.
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    Jessica D M
    Kokomo, IN
    Posted on August 14th, 2023 05:00 PM
    Laura was wonderful. She got us preapproved and to closing very quickly. She was very helpful through every step of the process and was prompt on communication. She made buying our first home not so scary.
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    August 15th, 2023 07:41 PM
    You were wonderful, too! I'm so glad I got to help you through the homebuying process!
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    Chelsea G
    Posted on August 14th, 2023 04:08 PM
    Laura was great to work with! She made everything so smooth and the process didn’t take long! So grateful for her help with getting us into our new home!
    Reply from Owner
    October 11th, 2023 10:26 AM
    I'm amazed at how fast the process is on a regular basis. I hope you love your new home!
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    Rustin G
    Brookston, IN
    Posted on August 14th, 2023 04:08 PM
    Laura was great to work with! She made everything so smooth and the process didn’t take long! So grateful for her help with getting us into our new home!
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    October 18th, 2023 01:20 PM
    Thank you for the review! I hope you are absolutely loving your new home!
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    About
    I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    Residential First Mortgage Loans
    Conventional Loans
    USDA Loans
    VA Loans
    FHA Loans
    Downpayment Assistance Loans
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    Positions
    • Ruoff Mortgage - VP and Branch Manager
      Jul 31st, 2018 - Current
    Memberships
    • Clinton County Chamber of Commerce
    • Boone County MIBOR
    • Clinton County Community Foundation Board of Directors
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    Addresses and Serving Areas

    Year Started

    2002

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 500688
    Gallery
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Videos
    Achievements
    • Presidents Club 2020, 2021, 2022, 2023, 2024, 2025
    • Five Star Mortgage Professional 2022, 2023, 2024, 2025
    • Scottsman Guide Top Originator 2022, 2023, 2024, 2025
    • View All
    Hobbies
    • Reading
    • Playing with my dogs
    • Pool time
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    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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