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Laura Mullen, Ruoff Mortgage - Senior Loan Officer | NMLS# 500688 | Ruoff Mortgage NMLS# 141868 in Frankfort, IN
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Laura Mullen, Ruoff Mortgage

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Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

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I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA,... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Michelle R M
    Crawfordsville, IN
    Posted on January 23rd, 2024 07:18 AM
    Laura was great to work with. She answered all my crazy questions, even after hours! Kept me up to date with everything. She never gave up when some verifications were complicating to get ahold of! Clark was also the same way, he was always...
    read more
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    January 23rd, 2024 01:03 PM
    Thanks for the great review, Michelle! It was a ride at times, and I'm so happy we got to the finish line. I hope you absolutely love your new house!
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    Ashley J H
    Kokomo, IN
    Posted on January 19th, 2024 04:02 PM
    Everything was a quick and easy process. Even with the loan officer on vacation, she still made sure everything was taken care of.
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    January 19th, 2024 06:19 PM
    Thanks for the great review! You were awesome to work with, and I hope you love your new house
  • Encompass
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    Steven X H
    Monticello, IN
    Posted on January 15th, 2024 04:16 PM
    Caring about the homebuyers
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    January 15th, 2024 10:19 PM
    Thanks for the review! I hope you love your new house!
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    Thomas F
    Frankfort, IN
    Posted on January 1st, 2024 11:00 AM
    The big thing that made the process super easy with Laura was the communication. We have had previous struggles with other lenders, not keeping us up-to-date. She made the process very clear quick and simple.
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    January 15th, 2024 10:19 PM
    Thanks so much! You were great to work with!
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    Brayton P
    Posted on December 12th, 2023 07:39 PM
    Laura was very professional and definitely would recommend working with her!
    Reply from Owner
    January 15th, 2024 10:20 PM
    Thank you! I really appreciate the review!
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    Brayton L P
    Lafayette, IN
    Posted on December 12th, 2023 07:39 PM
    Laura was very professional and definitely would recommend her for purchasing a home
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    December 12th, 2023 07:46 PM
    Thanks for the kind review and for being so great to work with! I hope you are super happy in your new home!
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    Thomas F
    Posted on December 11th, 2023 10:59 AM
    Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Thomas F
    Reply from Owner
    January 15th, 2024 10:20 PM
    Thanks so much for the awesome review!
  • Encompass
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    Luis C T
    Frankfort, IN
    Posted on December 6th, 2023 07:11 PM
    Laura and her team were very helpful and extremely responsive. They were timely and thorough with their correspondence. Professionalism is an above and beyond. The team made the process easy and worked hard to exceed expectations. I would recommend...
    read more
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    December 6th, 2023 08:09 PM
    Thanks Luis! I love to see you building your investment portfolio. It's such a smart thing to do!
  • Encompass
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    Travis J B
    Frankfort, IN
    Posted on December 1st, 2023 07:55 PM
    I really appreciate Laura making it possible to have a fast closing after we had issues with our first house we were going to buy!
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    December 3rd, 2023 11:33 PM
    I'm so happy we were able to get you into your new home with plenty of time for you to put up a Christmas tree!
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    Brian A P
    Frankfort, IN
    Posted on November 21st, 2023 04:06 PM
    Laura and the team were super easy to work with made the whole process super smooth and fast. Couldn’t have asked for it to go any better than it did. I will most definitely recommend Laura and everyone I worked with to anyone buying a home!...
    read more
    Reply from Laura Mullen | NMLS# 500688 | Ruoff...
    November 21st, 2023 04:26 PM
    Thanks so much! You were a pleasure to work with, and I'm happy for you and your extended family that you are back in town!
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    About
    I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    Residential First Mortgage Loans
    Conventional Loans
    USDA Loans
    VA Loans
    FHA Loans
    Downpayment Assistance Loans
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    Positions
    • Ruoff Mortgage - VP and Branch Manager
      Jul 31st, 2018 - Current
    Memberships
    • Clinton County Chamber of Commerce
    • Boone County MIBOR
    • Clinton County Community Foundation Board of Directors
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    Addresses and Serving Areas

    Year Started

    2002

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 500688
    Gallery
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Videos
    Achievements
    • Presidents Club 2020, 2021, 2022, 2023, 2024, 2025
    • Five Star Mortgage Professional 2022, 2023, 2024, 2025
    • Scottsman Guide Top Originator 2022, 2023, 2024, 2025
    • View All
    Hobbies
    • Reading
    • Playing with my dogs
    • Pool time
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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