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Laura Mullen, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1700 E. Wabash St., Frankfort, Indiana, 46041
Telephone: +1-765-233-8818
Rating: 4.95

Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

Ruoff Mortgage - Frankfort

4.95

(447)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 233-8818

Frankfort, IN

https://www.ruoff.com/lending-centers/frankfort

Location & Business Hours

Business Hours

Fri

8:30 AM to 4:30 PM

Sat

closed

Sun

closed

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4.95

(447)

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Experience.com

4.94

(319)

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4.98

(127)

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Laura was great very helpful and explained anything that needed to be explained.

Reply from Laura Mullen | NMLS# 500688 | Ruoff...

April 4th, 2024 04:41 PM

Thank you for your valuable feedback, Breanna. I'm glad to hear that I was able to meet your expectations in explaining the process. At Ruoff Mortgage, we strive to provide the best service for our clients. Your positive comments encourage...

Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Chris V

Reply from Owner

April 29th, 2024 01:18 PM

I'm truly honored to have received such a high rating from you, Chris. It was my pleasure to assist you and I am glad that my performance met your expectations. At Ruoff Mortgage, we always strive to provide the best service to our customers....

Process was fairly quick.

Reply from Laura Mullen | NMLS# 500688 | Ruoff...

April 1st, 2024 12:32 PM

I appreciate your feedback, Chris! I'm glad to hear that you found the process at Ruoff Mortgage to be fairly quick. We always strive to provide efficient and seamless mortgage transactions for our clients. Your review is truly appreciated...

Laura was very quick with responding, answering all questions, and overall such a pleasure to work with! She is wonderful!

Reply from Laura Mullen | NMLS# 500688 | Ruoff...

March 25th, 2024 05:38 PM

Thank you so much for your kind words, Haleigh. I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage. It was a pleasure to assist you and I'm glad I could provide the swift responses you needed. Your feedback is...

Home of the absolute best loan officer in the business. If you enjoy stress and difficulty, then this isn’t the place for you. But if you want real professional results along with the best streamlined process available, then this is your place....

Reply from Owner

March 11th, 2024 12:57 PM

Thanks Oran! It was so great to work with you again on your new home purchase! Your kind words mean a lot to me. I hope you LOVE your new home!

Laura’s ability too answer all our questions clearly and consistently should not be understated. No matter what time, or what the issue was, she was always there for us via the phone or email. Buying a house can be a very stressful time and...

Reply from Laura Mullen | NMLS# 500688 | Ruoff...

March 11th, 2024 01:35 PM

Dear Oran, I couldn't be happier to hear such wonderful feedback! I understand how important clear and consistent communication is, especially during something as significant as buying a house. It's my goal to always be there for you every...

Quick and knowledgeable responses. Excellent and timely communication throughout the process.

Reply from Owner

March 11th, 2024 01:35 PM

Thank you for your wonderful review, Thomas! I'm thrilled to hear that you found my responses quick and knowledgeable. Providing excellent and timely communication is always my goal, so I'm glad that was your experience. It was a pleasure working...

Quick and knowledgeable responses. Excellent and timely communication throughout the process.

Reply from Laura Mullen | NMLS# 500688 | Ruoff...

March 6th, 2024 07:10 PM

I'm very grateful for your positive feedback, Thomas. It was a pleasure assisting you through your mortgage process at Ruoff Mortgage. I strive to provide timely and knowledgeable responses to all my clients, and I'm delighted to hear that...

Use of the loan butler was nice as well as the emailed updates on the progress of the loan.

Reply from Laura Mullen | NMLS# 500688 | Ruoff...

February 27th, 2024 02:34 PM

Thanks for the review, Curtis!

Laura was wonderful to work with! She made communication easy! She was always willing to go above and beyond to make sure things were completed in a timely manner!

Reply from Laura Mullen | NMLS# 500688 | Ruoff...

February 27th, 2024 02:35 PM

Thanks, Mindy. And you were worried I was going to block your number. Haha! It was a pleasure to work with you on your new home purchase!

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About

I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Residential First Mortgage Loans

Conventional Loans