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Laura Mullen, Ruoff Mortgage - Senior Loan Officer | NMLS# 500688 | Ruoff Mortgage NMLS# 141868 in Frankfort, IN
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Laura Mullen, Ruoff Mortgage

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Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

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I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA,... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 4:30 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Barbara A S
    Rockville, IN
    Posted on December 21st, 2024 08:50 PM
    Laura is very knowledgeable and and makes the process as easy as possible. She Is very professional and responsive.
    Reply from Laura Mullen
    December 23rd, 2024 12:34 PM
    I'm thrilled to hear that you found the process easy and that you appreciated my responsiveness, Barb. Your kind words mean a lot to me. Ensuring my clients are knowledgeable about their mortgage options is one of my top priorities. I hope...
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  • Encompass
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    Brandon A C
    Frankfort, IN
    Posted on December 21st, 2024 07:24 PM
    Laura was very helpful with every question I had. She was very knowledgeable and was able to navigate me through every step of the loan process with ease and helped make everything as smooth as possible. I would recommend her services to any...
    read more
    Reply from Laura Mullen
    December 23rd, 2024 12:35 PM
    Hi Brandon, I'm thrilled to hear that you had a positive experience with your loan process. It was my pleasure to guide you through each step and answer your questions. Your recommendation truly means a lot. Remember, I'm here for you if you...
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    Matthew W
    Posted on December 4th, 2024 01:25 PM
    Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Matthew W
    Reply from Owner
    December 23rd, 2024 12:35 PM
    Thank you, Matt, for taking the time to leave such a fantastic rating. I'm incredibly pleased to know that you had a positive experience with us at Ruoff Mortgage. Your satisfaction is our priority, so it's wonderful to see that we achieved...
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    Matthew W
    Whiteland, IN
    Posted on December 4th, 2024 01:25 PM
    Answering any questions I had as a first time home buyer
    Reply from Laura Mullen, Ruoff Mortgage
    December 4th, 2024 01:32 PM
    I'm so glad to hear you had a positive experience as a first-time home buyer, Matt. It was my pleasure to answer your questions and guide you through this process. Thank you for the wonderful review and the perfect rating. Don't hesitate to...
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  • Encompass
    B
    Barry J N
    Frankfort, IN
    Posted on December 2nd, 2024 07:36 PM
    What I was expecting to be a stressful situation ended up being pretty simple and straightforward thanks to Laura.
    Reply from Laura Mullen, Ruoff Mortgage
    December 2nd, 2024 07:50 PM
    I'm so glad to hear that your experience was simple and straightforward, Barry! It can definitely be a nerve-wracking process, so it's wonderful to know that I was able to ease your stress. If you ever have any more mortgage needs in the future,...
    read more
  • Encompass
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    Cara S
    Frankfort, IN
    Posted on November 29th, 2024 04:42 PM
    Laura was very friendly and quick to respond!
    Reply from Laura Mullen, Ruoff Mortgage
    December 2nd, 2024 01:02 PM
    Thrilled to know that you appreciated the quick response and friendly service, Cara! Offering efficient and helpful service is of great importance here at Ruoff Mortgage. The positive feedback means a lot, and I am here if you ever need any...
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    Brandon L
    Posted on November 23rd, 2024 06:07 PM
    Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Brandon L
    Reply from Owner
    October 3rd, 2022 02:47 PM
    Hi, Brandon. We appreciate the rating and are glad we could provide you with a positive experience!
  • Encompass
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    Brandon L L
    Mulberry, IN
    Posted on November 23rd, 2024 06:07 PM
    The process was very easy and had no unexpected issues or surprises!
    Reply from Laura Mullen, Ruoff Mortgage
    November 25th, 2024 01:13 PM
    I'm thrilled you found the process to be seamless and straightforward, Brandon! Your positive feedback is a testament to the work we put in at Ruoff Mortgage. I'm glad I could assist you without encountering any hitches. Thank you for the five-star...
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    Jeramy B
    Posted on November 22nd, 2024 07:46 PM
    Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Jeramy B
    Reply from Owner
    November 25th, 2024 01:14 PM
    I'm absolutely thrilled to hear that you had a positive experience, Jeramy! It's always my goal to provide top-notch service, so I'm glad to see that reflected in your rating. Your feedback means a lot to me and the entire team here at Ruoff...
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  • Encompass
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    Jeramy B
    Frankfort, IN
    Posted on November 22nd, 2024 07:45 PM
    Very quick and straightforward. She responded all times of day quickly and answered all questions I
    Reply from Laura Mullen, Ruoff Mortgage
    November 22nd, 2024 07:53 PM
    I'm pleased to hear that you found our process quick and straightforward, Jeramy. Your feedback is greatly appreciated. I strive to always be available for my clients to answer any questions they may have. I'm grateful you chose Ruoff Mortgage...
    read more
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    About
    I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    Residential First Mortgage Loans
    Conventional Loans
    USDA Loans
    VA Loans
    FHA Loans
    Downpayment Assistance Loans
    What is the Search Rank Score®?
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    Positions
    • Ruoff Mortgage - VP and Branch Manager
      Jul 31st, 2018 - Current
    Memberships
    • Clinton County Chamber of Commerce
    • Boone County MIBOR
    • Clinton County Community Foundation Board of Directors
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    Addresses and Serving Areas

    Year Started

    2002

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 500688
    Gallery
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Videos
    Achievements
    • Presidents Club 2020, 2021, 2022, 2023, 2024, 2025
    • Five Star Mortgage Professional 2022, 2023, 2024, 2025
    • Scottsman Guide Top Originator 2022, 2023, 2024, 2025
    • View All
    Hobbies
    • Reading
    • Playing with my dogs
    • Pool time
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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