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Laura Mullen, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1700 E. Wabash St., Frankfort, Indiana, 46041
Telephone: +1-765-233-8818
Rating: 4.95

Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

Ruoff Mortgage - Frankfort

4.95

(447)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 233-8818

Frankfort, IN

https://www.ruoff.com/lending-centers/frankfort

Location & Business Hours

Business Hours

Wed

8:30 AM to 4:30 PM

Thu

8:30 AM to 4:30 PM

Fri

8:30 AM to 4:30 PM

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4.95

(447)

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Experience.com

4.94

(319)

Google

4.98

(127)

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5.0

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We had the absolute pleasure of working with Laura Mullen at Ruoff Mortgage, and we couldn’t be more impressed! From start to finish, she made the entire loan process easy, stress-free, and even enjoyable. Her communication was top-notch—always...

Reply from Owner

April 15th, 2025 05:00 PM

I'm thrilled to hear that your experience with the loan process was so positive. It was a pleasure assisting you, and I truly appreciate your kind words and recommendation. If you need any further assistance in the future, please don't hesitate...

Reply from Laura Mullen, Ruoff Mortgage

April 2nd, 2025 03:25 PM

I'm thrilled to hear that your experience with the loan process was so positive and that I could make it enjoyable and stress-free for you. Your kind words about my communication and dedication are greatly appreciated. Thank you for your high...

Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from The W

Reply from Owner

April 2nd, 2025 03:26 PM

I'm thrilled to know that you had such a positive experience. It was a pleasure assisting you with your mortgage needs. Thank you for your excellent rating and trust in Ruoff Mortgage.

She was easy to work with and so friendly!

Reply from Laura Mullen, Ruoff Mortgage

March 31st, 2025 03:48 PM

I'm delighted to hear that you found the experience easy and friendly, Michaela. It was a pleasure working with you, and I appreciate your kind words. I hope you love your beautiful new home!

This process was very quick and much easier than other home buying experiences I have had. Communication was fantastic and there was very little for me to do on my end.

Reply from Laura Mullen, Ruoff Mortgage

March 26th, 2025 02:04 AM

I'm thrilled to hear that the process was quick and straightforward for you. Effective communication is a priority for me, and I'm glad it made your experience easier. I hope you love your new home!

Laura was amazing throughout this whole process. She kept me informed every step of the process and I'm forever grateful for how hard she worked for me.

Reply from Laura Mullen, Ruoff Mortgage

March 21st, 2025 03:25 PM

Thank you so much, Amanda! I'm truly grateful for your kind words and for trusting me with your home-buying journey. It was a pleasure to keep you informed and work alongside you every step of the way. Knowing that you're happy with the experience...

Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Amy J

Reply from Owner

March 21st, 2025 12:27 PM

Amy, thank you so much for your kind review and the 5-star rating! I'm thrilled to hear that you had a positive experience working with me at Ruoff Mortgage. It's always my goal to provide the best service possible and make the mortgage process...

Laura is great. Always keeping us up to date with the process. Also quick to respond to any questions even on the weekend.

Reply from Laura Mullen, Ruoff Mortgage

March 21st, 2025 12:27 PM

Thank you, Aaron! I'm thrilled to hear that you appreciated the updates and responsiveness throughout the process. It's important to me to be there for my clients whenever they need, even on the weekends. Your satisfaction means a lot, and...

Communication

Reply from Laura Mullen, Ruoff Mortgage

March 14th, 2025 03:31 PM

Hi Brady, Thank you so much for your kind review! I'm thrilled to hear that you were happy with the communication throughout the process. Keeping clients informed and feeling confident is something I truly prioritize. If you have any more questions...

Quick to respond. Answers were very knowledgeable. The process of the loan to longer on behalf of the borrower. Not the loan officer.

Reply from Laura Mullen, Ruoff Mortgage

March 11th, 2025 11:09 AM

Hi Josh, Thank you so much for your feedback and for highlighting the aspects of my service that you appreciated. It's great to hear that you found my responses quick and knowledgeable. I understand the process can sometimes take longer than...

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About

I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Residential First Mortgage Loans

Conventional Loans