Lacey Dillon
Mortgage Loan Officer
I have proudly been a part of the Fidelity Bank family since 2015. The mission of Fidelity Bank and Right By You Mortgage coincide with my personal values and mission statement. As a Mortgage Loan Officer, my priority is to create raving fa... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Perhaps a better explanation of each request for information or signatures would be helpful rather than simply urging us to hurry up and get something accomplished. I am sure our age and lack of experience doing everything electronically made...
read more
Reply from Lacey Dillon
December 3rd, 2025 02:58 PM
Hi Catherine! Thank you for your feedback. We use an electronic software that helps us organize documents, signatures, etc. Unfortunately, this system does not understand when documents are being wet signed, so it would trigger a reminder to...
read more
Lacy and her colleagues. There knowledge of the process and how its done was great!
Reply from Lacey Dillon
December 2nd, 2025 02:28 PM
Thank you, Johnny, for the great review! It was such a pleasure going on this journey with you... Cheers to you + a new chapter! - LD
Lacey was always available to answer any questions we had, she is friendly and professional, she was wonderful to work with!
Reply from Lacey Dillon
December 1st, 2025 02:24 PM
Thank you, Susan, for such a wonderful review!! It was such a pleasure going on this construction journey with you + Matt. Congratulations on your beautiful new home! Cheers, LD
Lacey is always so easy to communicate with! She makes the whole process run smoothly and is a pleasure to work with!
Reply from Lacey Dillon
November 25th, 2025 04:33 PM
Thank you, Maddie, for the 5 Star Review! A repeat client is the GREATEST compliment. So happy for your sweet family and this next chapter! Cheers to you, LD
⭐️⭐️⭐️⭐️⭐️Lacey was incredibly helpful throughout the loan process. She broke down rates, payments, and every detail in a way that was easy to understand. She was patient, responsive, and made sure we felt confident in every decision. Fantastic...
read more
Reply from Lacey Dillon
November 21st, 2025 08:29 PM
Thank you, Joas, for the awesome review! You and Gracie were an absolute pleasure to partner with. Wishing you all the joy and many blessings in your beautiful new home! Congratulations, again! Cheers, LD
Lacey was informative, kept me updated and answersd every question I had . Was pleasant to work with
Reply from Lacey Dillon
November 18th, 2025 10:07 PM
Thank you, Ed, for the wonderful review! It was a true pleasure getting to partner with you on the refinance of your home. Thank you for choosing Right By You Mortgage and Fidelity Bank! Cheers, LD
Lacey was outstanding to work with. She communicated clearly, stayed on top of every detail, and made the entire loan process smooth and stress-free. Her professionalism and responsiveness were exceptional from beginning to end. We highly recommend...
read more
Reply from Lacey Dillon
November 18th, 2025 09:11 PM
Thank you, Gracie, for the wonderful review! It was an absolute joy getting to partner with you on the purchase of your new home. Thank you for allowing me to be a part of the journey! Congratulations + Cheers, LD
Lacey is a great communicator. Kept us updated and acted quickly on information sent to her. She possesses great customer service Love your RBY APP Love how this technology keeps you updated also and on track each step of the loan process keep...
read more
Reply from Lacey Dillon
November 8th, 2025 02:22 PM
Karen! This review made my morning, thank you so much. You were an absolute joy to partner with. Congratulations on your new home in North Carolina. Wishing you all the blessings in this next chapter of life! Cheers my friend! LD
Communication was great.
Reply from Lacey Dillon
November 6th, 2025 01:45 PM
Thank you, Tom, for the 5 Star Review! It was an absolute pleasure getting to partner with you and Karen on the purchase of your new home in North Carolina. Wishing you all the joy and many blessings in this next chapter of life. Congratulations!...
read more
Expertise, energy and great communication
Reply from Lacey Dillon
November 6th, 2025 01:44 PM
Thank you, Mike, for the 5-star review! It was an absolute joy going on this construction journey with you. Congratulations on your beautiful new home! Wishing you many blessings in this next chapter of life! Cheers, LD
61–70 of 666
About
I have proudly been a part of the Fidelity Bank family since 2015. The mission of Fidelity Bank and Right By You Mortgage coincide with my personal values and mission statement. As a Mortgage Loan Officer, my priority is to create raving fans and relationships that last for life. Providing an excellent customer experience is my top priority.
I am right by you every step of purchasing a new home, building your dream home or refinancing your existing home. I will take the time to understand your specific needs so that your experience is smooth, transparent, and hassle-free. Seeing the process from start to finish adds gratification to my everyday life. I enjoy building lasting relationships, referral sources, and trusted partnerships.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Fixed Rate Mortgages
Adjustable-Rate Mortgages
Jumbo Mortgages
Loans for Business Owners
Second Home Loan
FHA Loan
USDA Loan
VA Loan
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Greensboro Builder's Association
- Triad Church
- CrossFit PTW
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2015
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1558828
Achievements
- Ranked Top 1% Loan Officer in Satisfaction in 2022 for Experience.com
Hobbies
- My husband, Dalton, and I currently reside in Stokesdale, North Carolina. We spend our free time surfing Belews Lake, riding dirt bikes through enduro trails, and loving on our Golden Retriever, Rip.
- I am an active member of Triad Church where I serve on the worship team, kids ministry, and community outreach.
- I spend rainy Saturday's thrift shopping for small treasures to use in my home.
View All
Disclaimer
© 2026 Right By You Mortgage Member FDIC and an Equal Housing Lender. Mortgage loans are subject to credit approval. NMLS# 402136