Lacey Dillon
Mortgage Loan Officer
I have proudly been a part of the Fidelity Bank family since 2015. The mission of Fidelity Bank and Right By You Mortgage coincide with my personal values and mission statement. As a Mortgage Loan Officer, my priority is to create raving fa... Show More
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Unfortunately, our experience with our mortgage banker, Lacey Dillon, was extremely disappointing and unlike any mortgage or closing experience we have had before.The problems began early in the process. The loan was originally supposed to...
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Very easy and kept informed with each step
Reply from Lacey Dillon
September 23rd, 2026 02:36 PM
Thank you, Robin, for the wonderful review! It was such a pleasure partnering with you + Rick on the refinance of your home. Cheers! LD
I had a great experience! The communication was excellent from start to finish, and everything was handled in a timely and professional manner. They kept me informed throughout the entire process and made sure everything went smoothly. I really...
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Reply from Lacey Dillon
September 22nd, 2026 05:31 PM
Thank you, Katelynn, for the wonderful review!! It was a true pleasure getting to partner with you guys again, and this time on the construction of your beautiful new home. Wishing you all the blessings in this newest chapter. Cheers! LD
Lacey was always very accessible anytime I needed to talk to her. She was ALWAYS cheerful and helpful! She made this a very personal experience and gave us great guidance throughout the entire financial process.
Reply from Lacey Dillon
September 22nd, 2026 02:05 PM
Thank you, Neal, for such a wonderful review! It was such a joy partnering with you and Amy on the construction of your new home. Wishing you many blessings in this new chapter of life. Cheers! LD
Lacey was extremely communicative throughout the entire process, which left my wife and me with very few questions or concerns. She consistently went above and beyond to keep us informed and made every effort to make the process as smooth and...
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Reply from Lacey Dillon
September 21st, 2026 02:05 PM
Thank you, Travis, for such a wonderful review! It was a true joy getting to partner with you on the construction of your new home. Wishing you many many blessings in this new chapter of life. Cheers, LD
Lacey is always a pleasure to work with for all of my financing needs. She's knowledgeable, patient, and personable. Definitely my favorite!!
Reply from Lacey Dillon
September 21st, 2026 02:04 PM
You are MY favorite! So enjoy doing business with you. Thank you for always trusting me + the opportunity time and time again. You are such a joy to all. Cheers, LD
Lacey and team were super friendly and knowledgeable throughout the entire process and made us feel like family. In all of my years of working with banks this is the best experience I have ever had thus far. I would recommend this team to anyone...
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When requ Documents were sent that they be kept track of and we not be asked multiple time for the same thing. When there is a discrepancy of some, we be contacted and discussed the issue so it can be corrected immediately and not left uncorrected....
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Reply from Lacey Dillon
September 17th, 2026 04:57 PM
Thank you, Clayton, for your feedback. I am truly sorry that your experience was tougher and more complex than usual- but please know that I did everything it took to get you and Amber to the closing table on your new vacation home. Purchasing...
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I had such a wonderful experience working with Lacey! She made the entire loan process feel easy and straightforward from beginning to end. She was incredibly responsive, knowledgeable, and always took the time to answer my questions and keep...
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Reply from Lacey Dillon
September 11th, 2026 11:53 AM
Megan! Thank you for the most wonderful review. It was an absolute treat getting to know you. Wishing you an abundance of blessings and joy in this new season of your life. Cheers! LD
Easy to work with and very helpful.
Reply from Lacey Dillon
September 10th, 2026 08:51 PM
Thank you, Amanda, for the great review! It was a true joy getting to partner with you. Thank you again for the opportunity and for trusting me each step of the way! Cheers, LD
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About
I have proudly been a part of the Fidelity Bank family since 2015. The mission of Fidelity Bank and Right By You Mortgage coincide with my personal values and mission statement. As a Mortgage Loan Officer, my priority is to create raving fans and relationships that last for life. Providing an excellent customer experience is my top priority.
I am right by you every step of purchasing a new home, building your dream home or refinancing your existing home. I will take the time to understand your specific needs so that your experience is smooth, transparent, and hassle-free. Seeing the process from start to finish adds gratification to my everyday life. I enjoy building lasting relationships, referral sources, and trusted partnerships.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Fixed Rate Mortgages
Adjustable-Rate Mortgages
Jumbo Mortgages
Loans for Business Owners
Second Home Loan
FHA Loan
USDA Loan
VA Loan
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Memberships
- Greensboro Builder's Association
- Triad Church
- CrossFit PTW
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2015
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1558828
Achievements
- Ranked Top 1% Loan Officer in Satisfaction in 2022 for Experience.com
Hobbies
- My husband, Dalton, and I currently reside in Stokesdale, North Carolina. We spend our free time surfing Belews Lake, riding dirt bikes through enduro trails, and loving on our Golden Retriever, Rip.
- I am an active member of Triad Church where I serve on the worship team, kids ministry, and community outreach.
- I spend rainy Saturday's thrift shopping for small treasures to use in my home.
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Disclaimer
© 2026 Right By You Mortgage Member FDIC and an Equal Housing Lender. Mortgage loans are subject to credit approval. NMLS# 402136