New American Funding - Kyle Jones

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-949-267-2704
Rating: 4.86

Loan Consultant NMLS # 1784989

Consumer Direct | Santa Ana

4.86

(454)

Kyle Jones NMLS # 1784989 is a trusted Sr. Loan Officer who is ready to make your dreams of owning a home a reality. Aaron Jones is committed to providing the community with the very best in customer service, so come speak with New America... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 267-2704

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/KyleJones/

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4.86

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Responsiveness was perfect- loved the co-branded emails.

He stepped in when the other loan officer had to take a leave of absence. And he never missed a beat. Very helpful to the end of close. Thanks, Kyle

Kyle was always there for me when I had questions and got back promptly even when he was out of the office. I was very happy dealing with him , he made every thing easy.

Response time was very fast

The support provided by Kyle and Tracey was excellent. They stayed in constant touch throughout the entire process. They always answered any questions I had and provided expert advice on the numerous details involved with the process. Thanks...

Communication is key in this business and I never received any communication until late in the process. Mostly was going to the client who then would contact me and I in turn, reach out to LO. Much better to include the agents in the process....

Kyle was very helpful and knowledgeable from the first day we inquired all the way through us closing on our house. There was a period between our initial preapproval and the second where we stopped looking for homes and Kyle was kind enough...

We closed in a record 23 days. The only negative was when we asked if it was possible to close a week early, 13th vs. 20th, Kyle checked with other departments and they said yes. The problem, even though we closed on the 13th was the other...

Kyle was knowledgeable about the transaction and was always on top of things as the loan progressed from application to closing.

I had numerous requests for impossible documents via Michelle. My Edward Jones rep was very frustrated. My tax return was questioned as to a proper signature. This continued with my bank and the title company. Kyle was ok but not Michelle....