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Kyla Henry
Senior Mortgage Lender

Hi, I’m Kyla, Branch Manager at Ruoff Mortgage in Madison, IN. With 27 years in banking and 13 in mortgages, I focus on educating clients so they can make confident, informed decisions. My approach is rooted in transparency, responsiveness,... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Thank you Kyla!! You made this process feel simple! I appreciate your guidance so much!
Reply from Kyla Henry
January 2nd, 2026 08:10 PM
I'm really pleased to hear that you found the process simple, Valerie. It's my goal to provide clear guidance and make the experience as straightforward as possible. Thank you for your kind words, and if there's anything more you need, feel...
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Kyla and her team are fantastic!
Reply from Kyla Henry
December 23rd, 2025 12:20 PM
I appreciate your kind words, Michael. It means a lot to hear such positive feedback about my team and our efforts. Thank you for taking the time to share your experience with us at Ruoff Mortgage!
Kyla is awesome. She kept me up to date on everythin. there wasn't much I had to do but sign papers and get my documents in order.
Reply from Kyla Henry
December 9th, 2025 10:18 AM
I'm pleased to hear that you felt well-informed throughout the process, Donald. Keeping things straightforward for you is always my goal. If there's anything more I can assist with, just let me know. Best wishes!
Kyla was extremely friendly, knowledgeable, helpful, available, patient. she made simple what could be a challenging and unfamiliar process. She is exceptional! !
Reply from Kyla Henry
November 25th, 2025 04:21 PM
I'm grateful for your kind words, Thomas. It's important to me that clients feel supported and well-informed throughout the mortgage process. I'm glad to hear that my assistance helped make things simpler for you. If you have any more questions...
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The immediate feedback and adjustments to our initial estimates were great. She also came to our closing which was surprising.
Reply from Kyla Henry
November 25th, 2025 04:20 PM
It sounds like the process went smoothly thanks to the timely feedback and adjustments. I'm glad my presence at your closing was a pleasant surprise. If there's anything else you need or if you have more questions in the future, feel free to...
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Kaya was extremely helpful, knowledgeable and friendly. Great experience
Reply from Kyla Henry
November 24th, 2025 12:07 PM
I'm pleased to hear that you had a great experience, Gregory. Being helpful, knowledgeable, and friendly is something I strive for in every interaction. Thank you for taking the time to share your thoughts. If you need any more assistance,...
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Personable
Reply from Kyla Henry
November 17th, 2025 03:07 PM
I'm pleased to hear that you found our interaction personable, Joshua. Building a connection and understanding your needs is important to me. If there's anything else I can assist you with, don't hesitate to reach out.
Kyla is amazing to work with. You can reach out to her at any point in the day and she will get back with you almost immediately. She's very knowledgeable and is always doing what she can to meet the customer needs and puts them first.
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Reply from Kyla Henry
November 6th, 2025 01:12 PM
Thank you, Chase, for taking the time to share your thoughts. I'm glad to hear that my efforts to be responsive and prioritize your needs made a positive impact on your experience with Ruoff Mortgage. It's important to me to be available and...
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Everything was clear and easy to follow. Kyla was very helpful and super friendly throughout the whole process
Reply from Owner
November 28th, 2025 05:41 PM
I appreciate your kind words, Jenga. I'm glad the process felt clear and easy for you. It was a pleasure to assist and support you along the way. If you have any more questions in the future, feel free to reach out.
Everything was clear and easy to follow. Kyla was very helpful and super friendly throughout the whole process
Reply from Kyla Henry
October 15th, 2025 05:18 PM
I'm pleased to hear that you found everything clear and easy to follow. It was my pleasure to help you and make the process a positive experience. Thank you for your kind words, Jayna! If you ever need further assistance, feel free to reach...
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About
Hi, I’m Kyla, Branch Manager at Ruoff Mortgage in Madison, IN. With 27 years in banking and 13 in mortgages, I focus on educating clients so they can make confident, informed decisions. My approach is rooted in transparency, responsiveness, and integrity. Every borrower is unique, so I offer a wide range of loan options, including Conventional, FHA, VA, USDA, one-time close construction, and FHA 203(k). I’m also approved to assist first-time homebuyers through Indiana Housing programs. I’d be honored to help you reach your homeownership goals.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Positions
- Ruoff Mortgage Company, Inc - VP Branch ManagerDec 9th, 2019 - Current
Memberships
- Scotsman Guide
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- nmls # 809195
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Hobbies
- Anything Outdoors, Riding, Hunting, Fishing, and Camping