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Kyla Henry
Senior Mortgage Lender

Hi, I’m Kyla, Branch Manager at Ruoff Mortgage in Madison, IN. With 27 years in banking and 13 in mortgages, I focus on educating clients so they can make confident, informed decisions. My approach is rooted in transparency, responsiveness,... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Very nice and helpful. No surprises. Everything explained through the whole process. Would recommend to anyone looking to refinance or buying a new home.
Reply from Owner
August 24th, 2026 06:44 PM
Jason, I'm grateful for your kind words and happy to know you found the process smooth and well-explained. Thank you for recommending me at Ruoff Mortgage!
Friendly, helpful, and very pleasant to work with.
Reply from Kyla Henry
August 19th, 2026 07:06 PM
Jason, I'm happy to know you found our interactions friendly and pleasant. Thank you for your positive feedback!
Kyla is great!
Reply from Kyla Henry
August 17th, 2026 01:34 PM
Andrew, I'm glad to hear that you had a great experience! Thank you for sharing your kind words.
Kyla was very responsive and engaged throughout the process. All of my questions were answered in a timely manner. The Loan Butler interface was also very easy to use and made it simple to track loan progress.
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Reply from Kyla Henry
August 10th, 2026 04:15 PM
Scott, I appreciate your feedback and am pleased to hear that you found my responsiveness helpful. It's good to know the Loan Butler interface made tracking the loan progress simple for you. If you have any more questions in the future, feel...
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My experience with Kyla was great. I ain’t very good with computers or anything like that. She walked me through everything me and my wife when I say helpful she was beyond helpful with us walked us through every single step helped us beyond...
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Reply from Owner
August 7th, 2026 03:16 PM
Joshua, I'm grateful for your kind words. It's wonderful to know that I could assist you and your wife beyond expectations and help guide you through the process. If you ever need anything else, please feel free to reach out.
I would recommend Kyla for all your home buying needs! She did a wonderful job with the whole process. Her communication and letting us always know what's going on was amazing! Thank you
Reply from Kyla Henry
August 3rd, 2026 03:13 PM
Joshua, thank you for your kind recommendation. I'm glad to hear that you were pleased with my communication throughout the process. If you have any future home buying needs or questions, I'm here to help.
Highly recommend Kyla she is amazing and very professional!!! She kept us updated every step of the way and made sure we got the best deal for our first time buying a home!!!
Reply from Owner
August 3rd, 2026 03:24 PM
Becky, thank you for your kind words and recommendation. I'm happy to know that you felt well-informed throughout the process and secured a great deal for your first home. If you ever need further assistance, I'm here to help.
Kyla was absolutely amazing and did an amazing job from start to flinsish with us and kept us updated!!
Reply from Kyla Henry
July 31st, 2026 03:04 PM
Rebecca, I appreciate your wonderful feedback. I'm glad to hear that you felt well-supported throughout the entire process. If there's anything more I can assist you with, please feel free to reach out.
The quick responsiveness to questions as well as the proactive approach to find the best program possible.
Reply from Kyla Henry
July 30th, 2026 03:36 PM
William, thank you for your kind words. I'm pleased that my quick responsiveness and proactive approach made a positive impact on your experience. If there's anything else I can do for you, please let me know.
Everything
Reply from Kyla Henry
July 28th, 2026 07:16 PM
Trent, I appreciate your positive feedback. It's great to know that you had a good experience with everything. If there's anything more you need, feel free to reach out.
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About
Hi, I’m Kyla, Branch Manager at Ruoff Mortgage in Madison, IN. With 27 years in banking and 13 in mortgages, I focus on educating clients so they can make confident, informed decisions. My approach is rooted in transparency, responsiveness, and integrity. Every borrower is unique, so I offer a wide range of loan options, including Conventional, FHA, VA, USDA, one-time close construction, and FHA 203(k). I’m also approved to assist first-time homebuyers through Indiana Housing programs. I’d be honored to help you reach your homeownership goals.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Positions
- Ruoff Mortgage Company, Inc - VP Branch ManagerDec 9th, 2019 - Current
Memberships
- Scotsman Guide
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- nmls # 809195
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Hobbies
- Anything Outdoors, Riding, Hunting, Fishing, and Camping