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Kyla Henry
Senior Mortgage Lender
Hi, I’m Kyla, Branch Manager at Ruoff Mortgage in Madison, IN. With 27 years in banking and 13 in mortgages, I focus on educating clients so they can make confident, informed decisions. My approach is rooted in transparency, responsiveness,... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Did a very good job on everything. Extremely satisfied.
Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
January 25th, 2024 02:36 PM
Thank you so much for your positive feedback, Nicholas. I'm thrilled to hear that you are extremely satisfied with the service you received. It was a pleasure working with you and I'm glad I could assist you in your mortgage journey. In the...
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Kyla worked night and day to get everything set up from start to finish.
Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
January 25th, 2024 02:37 PM
Thank you, Dylan, for your outstanding review and for this impressive rating. I'm pleased to hear that my commitment to working around the clock provided a positive experience for you. Your satisfaction is my top priority. It was my pleasure...
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This is not the first time we have used kyla and we will continue to recommend her to anyone looking for a home loan. She simplifies everything so it is non stressful (as it can be) and makes sure to keep clients updated every single step of...
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Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
January 25th, 2024 02:37 PM
Thank you so much, Christian! It's always a pleasure to work with you and I'm thrilled to hear that you had a positive experience once again. Keeping the home loan process as stress-free and transparent as possible is always a top priority...
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Kyla was always on top of everything, making sure we knew what to expect and what was expected of us. The Loan Butler Portal made it so easy to see each milestone of the process as we completed them.
Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
January 25th, 2024 02:38 PM
Thank you, Rachel, for taking the time to share your positive experience. I always strive to keep my clients well-informed and ensure their experience is as smooth as possible. I'm glad to hear that the Loan Butler Portal was beneficial for...
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Kyla was knowledgeable, friendly, funny, and quick to answer any and all questions we had. 10/10 would trust her to handle any mortgage.
Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
January 25th, 2024 02:42 PM
Thank you, Alexander, for your fantastic review and 5-star rating. It was such a pleasure to be able to assist you with your mortgage needs. Your endorsement means the world to me. I always strive to provide a swift, efficient service while...
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The professionalism and friendliness was beyond amazing, and how well they communicated and how they keep you informed every step of the way. I will definitely use Kyla and her team again. 10/10
Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
March 18th, 2024 02:11 PM
Thank you so much for the glowing review, Jared! I'm thrilled to hear that you had a positive experience. Transparency and communication are key in our line of work, so I'm glad that our team was able to keep you informed every step of the...
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Kyla has always been wonderful to work with, a real class act. I wouldn’t go anywhere else.
Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
March 18th, 2024 02:11 PM
Thank you, Michael, for sharing your 4.87-star review! I'm thrilled to hear that you had a positive experience working with me. Your trust and loyalty are greatly appreciated, and I look forward to providing you with top-notch service in the...
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Kyla went above and beyond our entire process to make sure everything was perfect
Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
March 18th, 2024 02:12 PM
Thank you so much for your wonderful review, Erica! I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage. I always strive to go above and beyond to ensure everything is perfect for my clients. Your satisfaction...
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Everyone was very helpful and friendly!
Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
March 18th, 2024 02:12 PM
Thank you for taking the time to share your experience, Alexis. We at Ruoff Mortgage, strive to maintain a helpful and friendly service for all our clients. Your rating of 4.62 stars is greatly appreciated, and it inspires us to continue delivering...
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Levi Y Kyla did such an amazing job if we had any questions she would text us right back and explain exactly what was going on. Overall couldn’t have asked for a better experience through the process. I would highly recommend her to anyone...
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Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
March 18th, 2024 02:12 PM
Thank you so much, Levi, for your kind words and the 5-star rating. It was my pleasure to assist you throughout the process. I'm glad that I was able to provide you with the excellent experience I strive to provide all my clients. Your recommendation...
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About
Hi, I’m Kyla, Branch Manager at Ruoff Mortgage in Madison, IN. With 27 years in banking and 13 in mortgages, I focus on educating clients so they can make confident, informed decisions. My approach is rooted in transparency, responsiveness, and integrity. Every borrower is unique, so I offer a wide range of loan options, including Conventional, FHA, VA, USDA, one-time close construction, and FHA 203(k). I’m also approved to assist first-time homebuyers through Indiana Housing programs. I’d be honored to help you reach your homeownership goals.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Positions
- Ruoff Mortgage Company, Inc - VP Branch ManagerDec 9th, 2019 - Current
Memberships
- Scotsman Guide
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- nmls # 809195
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+1
Awards
Hobbies
- Anything Outdoors, Riding, Hunting, Fishing, and Camping