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Kyla Henry - Senior Mortgage Lender in Madison, IN
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Kyla Henry

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Senior Mortgage Lender

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Hi, I’m Kyla, Branch Manager at Ruoff Mortgage in Madison, IN. With 27 years in banking and 13 in mortgages, I focus on educating clients so they can make confident, informed decisions. My approach is rooted in transparency, responsiveness,... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Persona migrate verified
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    Jennifer A R
    Indianapolis, IN
    Posted on April 4th, 2024 03:35 PM
    Professional and helpful
    Reply from Kyla Henry
    April 11th, 2024 07:23 PM
    I appreciate your kind words, Jennifer. I'm thrilled to hear that you found my service professional and helpful. At Ruoff Mortgage, we always strive to offer top-tier service to our clients. If you have any more mortgage needs in the future,...
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    William J R
    Indianapolis, IN
    Posted on April 2nd, 2024 03:25 PM
    I had shopped mortgage companies. Kyla was straight forward and very helpful with the questions I had. I would recommend her and Ruoff to anyone who asks me.
    Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
    April 2nd, 2024 06:47 PM
    I'm incredibly grateful for your kind words, Bill. It was an absolute pleasure to be able to assist you, and I'm thrilled to hear that you found our process straightforward and helpful. At Ruoff Mortgage, we always aim to provide the best service...
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    Sara K
    Posted on March 24th, 2024 07:51 PM
    Kyla was so wonderful. She responded timely, was so patient and gave us reassurance when needed. Kyla never made us feel like a bother anytime we had questions. Our experience was just amazing.
    Reply from Owner
    March 25th, 2024 11:53 AM
    Thank you so much, Sara, for your kind words and for rating us 5 stars. I'm happy to hear that you had such a positive experience. I strive to provide the best service and reassurance for all of my clients and I'm glad I was able to do that...
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    Sara K
    Lanesville, IN
    Posted on March 24th, 2024 07:51 PM
    Kyla was so wonderful. She responded timely, was so patient and gave us reassurance when needed. Kyla never made us feel like a bother anytime we had questions. Our experience was just amazing.
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    David S K
    Lanesville, IN
    Posted on March 24th, 2024 07:05 PM
    Everyone was Knowledgable, friendly and thoughtful!
    Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
    March 25th, 2024 11:53 AM
    I'm so pleased to hear your positive feedback, David! It's our goal at Ruoff Mortgage to provide a knowledgeable, friendly, and thoughtful service. Your 5-star review means a lot to me and the team. Looking forward to assisting you again in...
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    Kelsey N J
    Madison, IN
    Posted on March 23rd, 2024 07:18 PM
    Kyla always took care of whatever I needed and helped me understand the process.
    Reply from Kyla Henry
    March 25th, 2024 11:53 AM
    I'm truly grateful for your kind words, Kelsey. It was a pleasure working with you and I'm happy to hear that I was able to assist you in understanding the process. I'm always here at Ruoff Mortgage to help should you have any future needs....
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    Andrew M R
    Greensburg, IN
    Posted on March 18th, 2024 12:20 AM
    Kyla was extraordinarily helpful and very prompt.
    Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
    March 18th, 2024 02:09 PM
    I'm genuinely thrilled to hear you found my services helpful, Andrew. It's always my priority to ensure I'm prompt and available for all my clients. It was a pleasure working with you and your positive feedback means the world to me. Thank...
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    Megan N R
    Greensburg, IN
    Posted on March 16th, 2024 07:04 PM
    Very fast, very informative. Kyla kept us updated quickly and was very clear what was needed on our end!
    Reply from Kyla Henry
    March 18th, 2024 02:09 PM
    I'm truly delighted to hear about your positive experience, Megan. Ensuring my clients are well-informed and understand each step of the process is a top priority for me. Being able to deliver such an efficient service to you reaffirms the...
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    Evan R F
    West Harrison, IN
    Posted on March 11th, 2024 03:08 PM
    Kyla was a big, if not the main, reason our home buying process went so well. She was easy to contact, always available, and she was immediately available to begin getting our ducks in a row. We’ve never bought a home before, and the idea of...
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    Reply from Kyla Henry
    March 18th, 2024 02:10 PM
    I am incredibly touched by your kind words, Evan. Your satisfaction stands as a testament to the effort I put in each client and it warms my heart to know that I could make your home buying process easier. It was my pleasure to guide you through,...
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  • Persona migrate verified
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    Kaiden T W
    Osgood, IN
    Posted on February 24th, 2024 01:39 PM
    Everybody was very quick to respond and everybody was very willing to help and help me have the best experience possible
    Reply from Kyla Henry
    March 18th, 2024 02:10 PM
    Thank you so much for your positive feedback, Kaiden. I'm thrilled to hear that you had a great experience with us at Ruoff Mortgage. Being responsive and helpful is something we strive for and it's wonderful to know that we were able to deliver...
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    About
    Hi, I’m Kyla, Branch Manager at Ruoff Mortgage in Madison, IN. With 27 years in banking and 13 in mortgages, I focus on educating clients so they can make confident, informed decisions. My approach is rooted in transparency, responsiveness, and integrity. Every borrower is unique, so I offer a wide range of loan options, including Conventional, FHA, VA, USDA, one-time close construction, and FHA 203(k). I’m also approved to assist first-time homebuyers through Indiana Housing programs. I’d be honored to help you reach your homeownership goals.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
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    Positions
    • Ruoff Mortgage Company, Inc - VP Branch Manager
      Dec 9th, 2019 - Current
    Memberships
    • Scotsman Guide
    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • nmls # 809195
    Gallery
    Kyla Henry - Gallery Photo
    Kyla Henry - Gallery Photo
    Kyla Henry - Gallery Photo
    Kyla Henry - Gallery Photo
    Kyla Henry - Gallery Photo
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    Hobbies
    • Anything Outdoors, Riding, Hunting, Fishing, and Camping