Kristi Hardy - Atlantic Coast Mortgage
EVP | Area Manager | Sr. Loan Officer | NMLS ID #1...
Kristi is a Senior Loan Officer with Atlantic Coast Mortgage, LLC. With over 24 years of experience in consumer lending. Kristi is dedicated to providing exceptional customer service and knowledge you can trust. Kristi has goals of making e... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
9 AM to 5 PM
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Reviews from Web
It was great to work with Kristi and her team :)
Reply from Kristi Hardy
February 2nd, 2024 07:58 PM
Quentin, it was great to work with you too! Thank you for taking the time to leave us a review!
Very helpful and informative for me as a first time home buyer.
Reply from Kristi Hardy
February 2nd, 2024 07:58 PM
Christopher, we're so happy to hear that we made your first home buying experience a smooth one!
Responsive, frank. Never had to wait long for a straight answer.
Reply from Kristi Hardy
February 2nd, 2024 07:58 PM
David, we're thankful that our responsiveness was appreciated! Thanks for taking the time to leave us a review.
Overall we would have appreciated more accurate and aligned responses since we started our conversation. We were told we had the cash out option but the criteria for this type of loan i.e. Residence for atleast 7 months in etc. was not communicated...
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Reply from Kristi Hardy
February 2nd, 2024 07:58 PM
Hi Charles, thank you for your constructive feedback. We try hard to keep communication flowing, so everyone knows where we are in the process and why. I am sorry that was not your experience, and our level of service and communication fell...
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The process was clear and great follow up by your team
Reply from Kristi Hardy
February 2nd, 2024 07:58 PM
We're glad that you appreciated our steady communication flow, Erlan! Thanks for leaving a review.
The process was great, made a transition to another state easier
Reply from Kristi Hardy
February 2nd, 2024 07:58 PM
Mima, we're so happy to hear we helped you in your cross-state move! Thanks for leaving us a 5-star review.
They were very quick, knowledgeable, helpful, and professional through the entire process.
Reply from Kristi Hardy
February 2nd, 2024 07:58 PM
So glad to hear that our expertise was helpful in your process, Shaina! Thanks so much for sharing your experience!
The entire process was seamless, the team efficiently handled my refinance. Communication was always prompt and clear. Whenever I had questions they were answered without delay. The portal used to submit document was great and easy to use....
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Reply from Kristi Hardy
February 2nd, 2024 07:58 PM
Thank you so much for recommending us to your network! We're so glad that you had a pleasant experience, and we appreciate you taking the time to leave us a review!
The team was very clear in communicating what was needed and the schedule for events. They didn't miss anything along the way and when things didn't go quite as planned they were quick to adjust and explain what was needed from there.
Reply from Kristi Hardy
February 2nd, 2024 07:58 PM
Michael, thanks for leaving us a review! We're so happy to hear that our communication style meshed with yours.
The experience was smooth, and our concerns were always addressed immediately.
Reply from Kristi Hardy
February 2nd, 2024 07:58 PM
Ashima, we're glad to hear that you felt prioritized and respected. We appreciate you leaving us a review!
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About
Kristi is a Senior Loan Officer with Atlantic Coast Mortgage, LLC. With over 24 years of experience in consumer lending. Kristi is dedicated to providing exceptional customer service and knowledge you can trust. Kristi has goals of making each client feel comfortable and maintaining her clients as friends for life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Bridge Loans
USDA Loans
Reverse Loans
Specialities
USDA Loans
VA Loans
DSCR Loan
First Time Home Buyer Loans
Bank Statement Program
3-2-1 Buy Down
2-1 Buy Down
1-1 Buy Down
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Positions
- Atlantic Coast Mortgage LLC - VP, Senior Loan OfficerMay 1st, 2016 - Current
Memberships
- VMBA (Virginia Mortgage Bankers Association)
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID #194938
- Licensed in DC, DE, FL, GA, MD, PA, SC, TN, WV, VA, NC
Awards
Hobbies
- Pilates
- Pickle Ball
- Real Estate Investing
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Disclaimer
Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee | Company NMLS ID #643114 (www.nmlsconsumeraccess.org)