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Kristen Smith - VP/Mortgage Loan Officer | NMLS # 306103 in Suffolk, VA

Kristen Smith

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VP/Mortgage Loan Officer | NMLS # 306103

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Old Dominion University
Old Dominion University
Being a good mortgage professional means treating your clients and their financial goals as a top priority. Kristen Smith is committed to making sure that you are getting the loan that best fits your needs, while remaining dedicated to the ... Show More
Company Logo
Old Dominion University
Old Dominion University
Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
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Overall Ratings
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5 Star
91%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
1%
Reviews from Web
  • Encompass
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    Joella K B
    Suffolk, VA
    Posted on May 27th, 2023 10:49 PM
    Kristen found money we didn’t realize we could use. We wouldn’t have a house right now if it weren’t for her insight!
  • Encompass
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    Chad J H
    Portsmouth, VA
    Posted on May 23rd, 2023 01:14 PM
    Thank you for making this as smooth as possible and getting it done before schedule.
  • Encompass
    J
    JONATHAN E W
    Suffolk, VA
    Posted on May 16th, 2023 02:01 PM
    Kristen was knowledgeable, timely and very flexible with options to meet our needs. We have a better financial plan moving forward.However we were very disappointed with the property appraisal as it was opinioned and did not consider recent...
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    Janet T
    Posted on May 7th, 2023 12:32 PM
    Kristen and her team are awesome!
    Reply from Owner
    January 9th, 2026 10:40 AM
    Thanks so much Janet!
  • Encompass
    J
    JANET L T
    Portsmouth, VA
    Posted on May 7th, 2023 12:31 PM
    Kristen and Angie made my application for a mortgage less stressful than previous experiences. They both held my hand through the entire process. Kristen went above and beyond to find me the best mortgage to save me money! I can’t thank Kristen...
    read more
  • Encompass
    B
    Brandi M M
    Wakefield, VA
    Posted on May 4th, 2023 02:36 PM
    Amazing customer service. Always made sure I was updated and on top of things.
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    Dana B
    Posted on May 1st, 2023 10:41 PM
    Effective, clear, efficient, streamlined communication and process. Kristen and all parties involved were very professional and friendly and made this process very easy! I love Towne bank! They treat their customers like family and I love the...
    read more
    Reply from Owner
    January 9th, 2026 10:38 AM
    Thank you, Dana! Congratulations!
  • Encompass
    D
    DANA L B
    Chesapeake, VA
    Posted on May 1st, 2023 10:40 PM
    Effective, clear, efficient, streamlined communication and process. Kristen and all parties involved were very professional and friendly and made this process very easy! I love Towne bank! They treat their customers like family and I love the...
    read more
  • Encompass
    D
    Deborah A N
    Suffolk, VA
    Posted on March 19th, 2023 09:56 PM
    Personalized service from start to finish.
  • Encompass
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    Michael C P
    Portsmouth, VA
    Posted on March 11th, 2023 10:55 PM
    Fantastic communication, friendly, upbeat, can do attitude, and available.
  • 91–100 of 350
    About
    Being a good mortgage professional means treating your clients and their financial goals as a top priority. Kristen Smith is committed to making sure that you are getting the loan that best fits your needs, while remaining dedicated to the objective of helping simplify the home financing process. As a lifelong resident of Hampton Roads she realizes the importance and the benefits of working with a hometown lender and looks forward to the opportunity to work with you. She specializes in creating the best mortgage finance plan to lower costs, save money and help you purchase or refinance the home of your dreams Specializes in Conventional, FHA and VHDA loan programs Knowledgeable in construction financing
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Home Equity Loans
    View All
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    Education
    • Old Dominion University
      Old Dominion University logo
    • Christopher Newport University
      Christopher Newport University logo
    Positions
    • TowneBank Mortgage - VP- Senior Loan Officer
      May 22nd, 2006 - Current
    Memberships
    • Portsmouth Museum Foundation Board Member
    Addresses and Serving Areas

    Year Started

    2006

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 306103
    Awards
    2016 40 Under 40 R...
    2012-Present Chair...
    Hobbies
    • Spending time with My Kids, Family and Friends.
    • Going Camping and hitting the Beach.
    • Volunteering within the community and helping others.
    • View All
    Disclaimer
    TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.