

Kristen Smith at CrossCountry Mortgage
Originating Branch Manager | NMLS #1993938

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Flagstaff, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Reviews from Web
Kristen was just wonderful and responsive to all our needs
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
Deborah, I appreciate your kind words. I'm glad I could be responsive to your needs throughout the process. If there's anything else you need or have questions about in the future, please don’t hesitate to reach out. Thank you for your feedback!...
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Kristen with Guild Mortgage is AMAZING! She went above and beyond for us every step of the way but especially during our search for our home; she helped create so many different scenarios and loan types in order to keep us in or budget. During...
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Reply from Kristen Smith at CrossCountry Mortg...
December 4th, 2025 02:00 AM
Thank you so much for such an incredible review! It was truly a pleasure working with you and helping you find the perfect home within your budget. I know how important it is to feel informed and supported during such a big decision, and...
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Kristen is AMAZING! She went above and beyond for us every step of the way but especially during our search for our home; she helped create so many different scenarios and loan types in order to keep us in or budget. During the escrow process...
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Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
Bailey, thank you for your glowing review. I'm truly grateful for your feedback and am so pleased to know that my efforts made a positive impact during your home search and escrow process. It was important to me to provide clear communication...
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Kristen and team were super helpful and great to work with!
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
Jerica, I'm glad to hear that you found my team and me helpful and easy to work with. Your feedback is appreciated, and if there's anything else I can assist you with in the future, please feel free to reach out. Thank you for your kind words!...
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Kristen was so supportive and made the whole experience so much easier .
She was always readily available.
Thank you so much Kristen🙏
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
Thank you so much for your kind words! I truly enjoyed helping you through this process and making everything as smooth and stress-free as possible. It was such a joy to see you reach this exciting milestone, congratulations on your new home!...
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Kristen was very communicative from before the start and even after the finish. She knows what she is doing and made it a great and predictable experience for me as the agent on the other side. Thank you Kristen!
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
Hi Stephen, thank you so much for the kind words! I truly appreciate your feedback. It was wonderful working with you as well and I look forward to working together again in the future! - Kristen Smith 😊
Overall we had a great experience! Everyone at Guild was quite responsive and timely with questions and the process was smooth and fluid despite having a quick close.
Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
Thank you so much for the great review! I'm really glad to hear that you had a great experience! My team works hard to keep things moving and make the process as easy as possible, so it's awesome to know that came through. It was a pleasure...
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We had an exceptional experience working with Kristen Smith at Guild Mortgage. Kristen’s communication was outstanding—she kept us informed at every step, clearly explaining what was needed to move the loan process forward in a timely manner....
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Reply from Kristen Smith at CrossCountry Mortg...
December 4th, 2025 02:06 AM
Thank you so much for sharing this wonderful review! I’m truly grateful for the opportunity to work with you and guide you through the process. Clear communication and making things stress-free are always my top priorities, so I’m thrilled...
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We had an exceptional experience working with Kristen Smith at Guild Mortgage. Kristen’s communication was outstanding—she kept us informed at every step, clearly explaining what was needed to move the loan process forward in a timely manner....
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Reply from Kristen Smith at CrossCountry Mortg...
August 12th, 2026 09:49 PM
Bobby, I'm pleased to hear that you had such a seamless experience with the loan process. Keeping you informed and minimizing stress are priorities for me, and it's gratifying to know this made a difference for you. I also appreciate your recognition...
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Kristen and her team did a great job. Very responsive and took the time to explain things and answer our questions!
Reply from Kristen Smith at CrossCountry Mortg...
December 4th, 2025 02:08 AM
Thank you so much! I truly appreciate your kind words. It was a pleasure working with you and making sure all your questions were answered. If you ever need anything in the future, I’m always here to help! ~ Kristen Smith 😊
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Flagstaff, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1993938 | Branch NMLS #2900190
Products & Services
Mortgage Broker
FHA Home Loan
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Year Started
2026
Time Zone
Pacific Standard Time (PST)
Licenses
- 1993938
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095