Kristen Burgess
Sr. Mortgage Loan Originator | NMLS ID# 392447
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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9 AM to 5 PM
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9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Kristen was so patient with our closing. She explained every question we had pertaining to our closing as many Tim's as it took to make us understand. We didn't understand quite a few things that were on the application and she helped us figure...
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Reply from Kristen Burgess
December 8th, 2025 07:14 PM
Thanks for your kind words, MICHAEL J. I’m glad your mortgage experience was a good one, and I’ll be here to help with your next mortgage milestone. – Kristen Burgess
Kristen always communicated with me and kept me informed of the process.
Reply from Kristen Burgess
December 1st, 2025 06:39 PM
Thanks for your kind review, Kelvin L. I’m glad I could support your home financing journey with the help of our dedicated team, and I’ll be here for your future mortgage goals. – Kristen Burgess
Kristen was responsive, professional and an amazing resource during the process.
Reply from Kristen Burgess
December 1st, 2025 04:53 PM
Thanks for posting your review, TIFFANY WILLIAMS. I’m proud your loan process went smoothly, and I’ll be here for your future home financing goals. – Kristen Burgess
I would recommend Kristen to anyone who is going throufgh the loan process, Kristen did an outstanding job keeping us informed during every phase of the process and would communicate constantly to keep us abreast of the status of the loan....
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Reply from Kristen Burgess
November 27th, 2025 03:45 PM
It was a pleasure to guide you through your home financing journey, ROBERT BLAS. Thank you for trusting Planet Home Lending, and I’ll be ready to help with your future mortgage goals. – Kristen Burgess
Things were a LITTLE confusing, we received SEVERAL groups of paperwork, all the same thing with different numbers, WITH NO EXPLINATION OF WHAT WAS HAPPENING...it was VERY confusing and we couldn't really reach Kristen so we just went with...
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Kristen is very professional and knowledgeable gets all the facts to you right away.
The communication and promptness was appreciated!
Easiest refinance i have heard of. Supplying the notary was also very kind!
Awesome made it so easy
Excellent customer service, communication was clear and answered all my questions. very supportive and flexible
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 392447
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.