Kristen Burgess
Sr. Mortgage Loan Originator | NMLS ID# 392447
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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9 AM to 5 PM
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9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Excellent communication and information.
Kristen and her team were very detail oriented, organized, and timely in all aspects of my process through planet home lending. They were very knowledgeable and made me feel valued.
Fantastic experienc, if this email wasnt wasn't sorted into junk, you'd have gotten the revoiew review the day I got the email
She did a awesome job.
very easy to talk to. Very friendly and professional
Ok IS good enough. I rarely give anything above that on any business. For me, that's like 90 percent and above.
Kristen was very professional and very eff at her job.
Kristen was attentive to our questions and was able to clearly provide us with any details or clarification that we needed in order to make this process easier.
Reply from Kristen Burgess
December 29th, 2025 03:17 PM
I’m so glad your home loan journey felt smooth, JASON. Wishing you the best in your new space, and I’ll be here to guide your future home financing decisions. – Kristen Burgess
How easy it was
Reply from Kristen Burgess
December 24th, 2025 03:39 PM
Thanks for your kind review, Jennifer. I’m glad I could support your home financing journey with the help of our dedicated team, and I’ll be here for your future mortgage goals. – Kristen Burgess
There was some miscimmunization along the way. The last pack of paperwork my wife and I signed stated a specific amount to bring to closing, which was also told to me in an email communication. When I was contacted by title company and notary,...
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Reply from Kristen Burgess
December 18th, 2025 04:18 PM
I’m glad you shared your thoughts, Jeremy A. Every home financing journey helps me get better at what I do. I’ll be here whenever you need help with your next mortgage step. – Kristen Burgess
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 392447
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.