Kris Bass - Envoy Mortgage
Senior Loan Originator | NMLS # 524220
My 20+ years in the banking, lending, and service industry has given me an appreciation for what's important to my clients. Although it can vary, clients want to feel appreciated and valued. I take great pride in providing the level of serv... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
No call backs. No response to emails. 100% lack of communication. She took all of my personal information, ran my credit and I haven't heard back from her. Is it that she selects the type of people she wants to work and being bias in the process....
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Reply from Owner
August 18th, 2017 12:00 AM
Thank you for taking the time to bring your concerns to our attention. Envoy is in the business to assist customers in obtaining their dream of home ownership, and we regret that you feel that your experience did not meet your expectations....
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Highly recommend Envoy! Kris and Jodi were great! They walked us through what we didn't understand! Buying a home is a big deal and they stood by us 100 percent! They worked around the clock to get things moving! Easy to talk to and ask any...
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Kris was the only one to explain to me what the different types of loans were. She not only explained to me what they were but she also created a chart that showed me a breakdown of what my principal,taxes, insurance would be on each loan with...
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No call backs. No response to emails. 100% lack of communication. She took all of my personal information, ran my credit and I haven't heard back from her. Is it that she selects the type of people she wants to work and being bias in the process....
read more
Reply from Kris Bass
September 27th, 2023 03:14 AM
Thank you for taking the time to bring your concerns to our attention. Envoy is in the business to assist customers in obtaining their dream of home ownership, and we regret that you feel that your experience did not meet your expectations....
read more
Smooth flow - clear instructions and timely responses. Understood the urgency of getting a pre approval letter and the desire to close quickly!
Kris was extremely easy to work with and kept in constant communication to ease the home buying process. Most everything was online or through emails which made the process very fast and easy. And Kris took the time to make sure everything...
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Reply from Owner
January 18th, 2018 12:00 AM
Thank you, it was great working with you. I hope you're enjoying your new home!
The constant communication and ease of the loan process with her.
Type of loan for house was kinda messy but she made everything as easy as it could go
Kris was professional, caring, very understanding and made our experience as smooth and comfortable as possible. She always made it clear that we could communicate with her at any time and she answered all of our questions and found solutions...
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Great open communication and very informative
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About
My 20+ years in the banking, lending, and service industry has given me an appreciation for what's important to my clients. Although it can vary, clients want to feel appreciated and valued. I take great pride in providing the level of service, professionalism, knowledge, and expertise it takes to meet those needs.
As I help you through the application process, we will discuss your homeownership goals and work towards them together. Not only do I have over 10 years of experience with the mortgage origination process, but I also have the experience in knowing what my underwriter looks for in issuing a potential loan approval. We will discuss any potential challenges and work together to formulate a game plan as to how to resolve them.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA Streamline Refinance
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Positions
- Envoy Mortgage - Mortgage Loan OfficerJul 1st, 2015 - Current
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #524220
Awards
Disclaimer
©2026 Envoy Mortgage, LTD. NMLS #6666, All Rights Reserved
952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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